Bought a game of steam and its not showing up....

Soldato
Joined
1 Sep 2007
Posts
3,902
Hi, just bought the COH gold pack for $29.99 on steam, payed for it by paypal, and for some reason , its not coming up for download....

How long does it roughly take to appear? All the other games were instant for me.
 
You'll just have to send them a support ticket. Something similar happened when I bought Garry's Mod, within a few hours everything was hunky dorey.
 
hope it gets sorted soon mate, it's an awesome game

if you're running Vista and have a dx10 card, run it in dx9 mode (unless you have a super computer), runs really really smooth in dx9 :)

it's worth doing the training level if you've not played it before


i found it way easier to control with Sticky selection off (it's in the options when you're mid game)
 
You'll just have to send them a support ticket. Something similar happened when I bought Garry's Mod, within a few hours everything was hunky dorey.

Been looking for about 10 mins now, where can I do a support ticket??

Ive registered and stuff, just cant find the link for a support ticket!!!
 
hope it gets sorted soon mate, it's an awesome game

if you're running Vista and have a dx10 card, run it in dx9 mode (unless you have a super computer), runs really really smooth in dx9 :)

it's worth doing the training level if you've not played it before


i found it way easier to control with Sticky selection off (it's in the options when you're mid game)

Yea, downloaded the demo, and it was really good, plus it has rave reviews - I have a 7900gto and it seemed to run it reasonably good :)
 
it plays even on old gfx cards pretty well (worked ok on a GF4 ti4400, p4 2.8ghz, 2gb machine), just with all settings on LOW :)

i hate low fps, and it was definitely playable
 
Hmmmmm, I have no email from steam (as proof of purchase) and it hasnt gone through me paypal (got confused from the orange box which I bought a few days ago :rolleyes:).

So I assume it hasnt gone through. Reason Im hesitant is because it said that paypal has done a succesful transaction, proceed to steam for something, blah, blah (something like proceed to play games...?)

Shall I just go for it again, I assume it wouldnt let me buy the same game twice? lol
 
Been looking for about 10 mins now, where can I do a support ticket??

Ive registered and stuff, just cant find the link for a support ticket!!!

I think you can find it through Steam>Help>Technical Support or something.

As for it not showing up, I think maybe it just hasn't completed. Can't tell you that buying it again is/isn't a good idea, who knows what's gonna happen. I probably would though, if I was feeling impatient.
 
personally i'd buy it again, and check your paypal records incase another shows up :)

games have always added instantly for me
 
Ive done this before. There's a window where you have to be sure to click "return to steam games" or something from the paypal screen (i cant remember the exact words). Even though it says successful, it doesnt go through until you return.
 
Cheers for your help guys - it didnt go through, something was wrong with paypal, so I registered with Click and Buy (are they any good by the way??) and purchased it through them....silly paypal....

:p
 
debit card, not credit :)

ie, can only spend if there's money in it

never get a credit card, i'm 24 and have managed without one, most of my friends have one or many, they're screwed!
 
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