Bought a PS4 Pro but it has the old controller.

Black Dog · 2 Nov 2017 at 11:16

I thought all PS4 pro's come with the new version of the controller with the light at the top and cabled play.

Unboxed mine the other night and it has the old style controller...wtf??

Bought it from Argos.

Mobius 1 · 2 Nov 2017 at 11:25

They do. I bought my pro on release, and it came with a version 2 of the controller. (Basically the lightbar strip visible on the trackpad)

DIABLO · 2 Nov 2017 at 11:49

I would guess someone returned it to Argos with the old controller.

Black Dog · 2 Nov 2017 at 11:50

Strange as mine has definitely got the old style and it was only bought last week.

Black Dog · 2 Nov 2017 at 11:52

How can they sell it to me new if it's been returned by someone else? Surely they would not be able to resell as new.

Black Dog · 2 Nov 2017 at 11:53

The controller seems brand new to be when I got it out of the bag.

Cleisthenes · 2 Nov 2017 at 12:04

Black Dog said:
The controller seems brand new to be when I got it out of the bag.

I'd be taking it back, sounds like something went wrong somewhere.

VincentHanna · 2 Nov 2017 at 12:05

Mixup in a factory maybe.

ChocAndGray · 2 Nov 2017 at 12:09

This might sound stupid but have you actually switched the PS4 and controller on yet?

The reason I ask is because when the controller is switched off it looks almost identical to the previous controller. I actually found the lightbar on the trackpad to not be that visible when switched off, to the point where I too thought I had the "old" controller.

My point is that by simply "unboxing" the console and controller, it's not necessarily obvious you have the new controller, and you make no mention of having powered it on.

Lastly was the clear plastic seal intact on the PS4 box? If it was tampered with or there was celloptape etc then it was likely a return.

There should be one circular clear sticker as a seal from factory, anything else and it was resealed, and if it was resealed it's likely a customer doing the old switcheroo.

HecFam · 2 Nov 2017 at 12:15

I assume the easiest way would be to look at model number on the back sticker

The original controller is CUH-ZCT1, whereas the new lightbar verison is CUH-ZCT2.

My Pro certainly came with the ZCT2 controller.

Black Dog · 2 Nov 2017 at 12:45

Hi,

the box was sealed and I have actually played the console and the controller has the LED at the front rather than the top.

Black Dog · 2 Nov 2017 at 12:55

The consoles updated it's firmware so I would imagine this is a console that has not been used.

Jase · 2 Nov 2017 at 14:26

If you're not happy just take it back, although there is not really any difference in the controller other than the light bar at the top.

Black Dog · 2 Nov 2017 at 14:35

I'm fine with the console but was just confused as to how I had the old controller with the new console when the new controllers have been supplied for ages now.

wakadoo · 2 Nov 2017 at 14:37

i have just fetched a new ps4 slim and it has the V2 controller.

Dano · 2 Nov 2017 at 15:07

Black Dog said:
Hi,

the box was sealed and I have actually played the console and the controller has the LED at the front rather than the top.

Are you getting confused maybe? The light bar is still on the front it's just that there is a slim strip on the touch pad that it can now be seen through as well, its not moved at all.

PiKe · 2 Nov 2017 at 15:16

Makes no difference, I have a V1 and V2 controllers and they feel the exact same, not really sure why you'd want to see the lightbar at the top anyway, it adds nothing.

VincentHanna · 2 Nov 2017 at 15:19

Isn't it needed for more accurate motion controls, particularly with PSVR?

PiKe · 2 Nov 2017 at 15:23

Yes, but both controllers have it, the V2 has a tiny strip so you, as the player can see it too.

Black Dog · 2 Nov 2017 at 16:07

I will have another look tonight but I am almost positive that I do not have a light bar on the top.