Bought this phone on eBay, does this look like "brand new condition not a scratch on the phone…" to you?

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I bought a Samsung Galaxy S22 on eBay, described as "brand new condition not a scratch on the phone…"

This is how the phone actually looks:



Why do sellers think they can get away with this?

 

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they didn't they provide definitive quality pictures accompanying add, to show screen -
I mean - dependent on the price/age of the phone you could argue that a scratches and some small marks/abrasions are different

Do you want to try again in English?

 

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for foreign speakers remove the duplicated word they at the start ?

Marks/abrasions are different? What on Earth are you blabbering on about?

 

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if you are buying a 2 year old phone for ?£150 you'd have to be treating it with kid-gloves to avoid any marks at all .. (one careful retired lady owner)
or maybe you'd attach good quality dslr photos to justify your price premium.

Do you agree or disagree that "brand new" means it is the same as you would buy it when it were new?

I am starting to think you're the seller as you clearly have no idea what the words "brand new" mean.

If they'd said "good condition", or even "very good condition", I wouldn't have made this post. I am now starting to see how sellers get away with it.

 

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Or maybe just not lie?

My main contention is not that a phone should be in a certain condition after X time, it is very specifically how the seller advertised this phone. I really thought I made that quite clear in the opening post.

 

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bold claims

It really isn’t that hard.

Get a screen protector, get a case, clean the device occasionally and it’ll be 99% brand new.

I had a MacBook Pro from 2013 that in 2020 still looked brand new because I was careful with it.

People pretend it’s hard when it really isn’t. I always consider that I might end up selling the thing so I want to maximise my odds of getting a good price for it.