Broadband reseller

arfur

arfur

arfur

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Joined
26 Nov 2006
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I dont think this is against OC rules but please correct me if I'm wrong.

I'm interested in being a reseller for broadband (talktalk, orange etc) from my I.T. business, but does anyone know where to start? I've checked the orange site and there isnt really any helpful addresses on there,

thanks
 
Depends how exactly you want to resell it, I don't think any of the ISPs will give you any special rates (I know Orange don't for sure), so either you're going to have to charge extra (and be uncompetetive) or not make any money off it.

The only people you can really resell from are BT themselves, but there will be some big charges afaik and you would have to have your own T&C and shoulder any costs incurred by people not staying for contract etc...
 
Is it not quite a big game? And you would have to get in to it quite deep? I.E making a business, T&Cs etc etc.
 
I used to work for a business that resold ADSL broadband through Tiscalli.

I don't know if they had many special deals but they did charge around £21.99 for "Upto" 8mb broadband. This included support for newbies on the phone also.

It was marketed as business broadband but was generally sold as home or business home use. Often had complete tards rining up for support.

Like someone said; unless you charge un-competativley or offer something extra (basic support before Tiscali 2nd line for example) - there may not be much point.

I'd ring BT first and see if you can be directly with them. Saves the hassle of being one step in a chain of support:

User--> Possibly you--> Reseller channel (2/3rd line Tiscali) --> Then BT Engineers

Your best bet is to cut out the middle man IMO and deal straight with the source. We had no end of problems with a break down and lack of caring from Tiscali-BT and back again.

Think carefully before putting your time and money into it mate, thats all I have left to say :)
 
The only thing i would advise is to offer an install service etc and familiarize yourself with a certain isp's equipment, or set yourself up a premium number for premium support so they can call you instead of crappy first line support. Most of the problems they will call first line tech about are a breeze anyway.
 
The business I run is a repair centre, new systems and home callouts. I've had the business for 18 months or so now and we're mad busy but I get customers everyday coming in and asking which ISP to go to and then bugger off to order it and I get nothing (money anyway, we do get a lot of referral customers as we're really nice and helpful :) ) but a little payback for referring wouldnt go amiss,
 
have a word with the ISP that you're recommending then, see if they'll work on a referral system with you
 
Abraham said:
have a word with the ISP that you're recommending then, see if they'll work on a referral system with you
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He needs to find the right person to talk to about this though, anyone on the numbers he will find will not have a clue what he's on about.

Your best bet is to find a small/local isp and strike up a deal with them?
 
Skyfall said:
He needs to find the right person to talk to about this though, anyone on the numbers he will find will not have a clue what he's on about.

Your best bet is to find a small/local isp and strike up a deal with them?
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more than likely but it does depend who he's recommending, if it was zen they'd probably be capable of putting him through to the right person no matter what number he rang, virgin on the other hand might be a different story
 
they encourage it
it's a referral scheme
they want customers
they want to pay people to get them customers
 
Knubje said:
I used to work for a business that resold ADSL broadband through Tiscalli.

I don't know if they had many special deals but they did charge around £21.99 for "Upto" 8mb broadband. This included support for newbies on the phone also.

It was marketed as business broadband but was generally sold as home or business home use. Often had complete tards rining up for support.

Like someone said; unless you charge un-competativley or offer something extra (basic support before Tiscali 2nd line for example) - there may not be much point.

I'd ring BT first and see if you can be directly with them. Saves the hassle of being one step in a chain of support:

User--> Possibly you--> Reseller channel (2/3rd line Tiscali) --> Then BT Engineers

Your best bet is to cut out the middle man IMO and deal straight with the source. We had no end of problems with a break down and lack of caring from Tiscali-BT and back again.

Think carefully before putting your time and money into it mate, thats all I have left to say :)
Click to expand...

too true Ryan too true :D
 
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