Associate
- Joined
- 18 Jul 2012
- Posts
- 458
So ....
I have a remote member of staff that is suffering from speed issues on his work laptop but is adament his internet is fine.
Got him to run a speed test on www.broadbandspeedchecker.co.uk and he got the following:
Download: 4.01 Mb/s
Upload: 0.008 Mb/s
He reset his router, went off and his speed was fine again for a few days.
Until today! Similar thing, but he has gone away and run speed checks on his other personal laptop aswell as his work one.
Got download as 11Mb/s and upload as 1Mb/s on his own laptop and on his work laptop a similar download speed and an off the chart upload speed (50Mb/s) or similar he said.
Can this be anything other than a broadband issue or am I missing something obvious??
In between these problems I have had his laptop in the office and connected to our wireless network and it is perfect. Along with the week before he had it.
Please help me put my mind at ease
I have a remote member of staff that is suffering from speed issues on his work laptop but is adament his internet is fine.
Got him to run a speed test on www.broadbandspeedchecker.co.uk and he got the following:
Download: 4.01 Mb/s
Upload: 0.008 Mb/s
He reset his router, went off and his speed was fine again for a few days.
Until today! Similar thing, but he has gone away and run speed checks on his other personal laptop aswell as his work one.
Got download as 11Mb/s and upload as 1Mb/s on his own laptop and on his work laptop a similar download speed and an off the chart upload speed (50Mb/s) or similar he said.
Can this be anything other than a broadband issue or am I missing something obvious??
In between these problems I have had his laptop in the office and connected to our wireless network and it is perfect. Along with the week before he had it.
Please help me put my mind at ease