Broke my PS4 Accidentally and out of ideas.

Chestnutphantom · 16 Apr 2017 at 11:55

So I recently bought a PS4 used (about 3 weeks ago) just to play the PS4 exclusives as I play most of my games on PC. Anyhow I was playing uncharted 1 when I accidentally pulled out the power plug for both the PS4 and TV. Now when I try to turn on the PS4 I get a signal but no display. The PS4 turns on fine and system is functioning as it should, only thing being that it doesn't display anything ( I know this because if I go into safe mode and I follow a guide on Youtube I can see what settings are where and follow them by counting the amount of times to press down on the D pad and across on the D pad, this enables me to restart the PS4 and not much else as I don't actually know what is going on. I think the issue is with the HDMI port as one of the pins is slightly shorter than the other pins (6th one on this specification page https://en.wikipedia.org/wiki/HDMI (TMDS Data1−)) but that has nothing to do with what happened, so I don't know any more. Going to buy a Torx 8 size screw to open the console as the smallest I have is Torx 10.

FloppyPoppy · 16 Apr 2017 at 12:19

First things first i guess. Have you tried the ps4 on a different display?

malachi · 16 Apr 2017 at 15:39

If you purchased it new, return it for a replacement or call Sony to do it under warranty.

Plec · 16 Apr 2017 at 18:58

malachi said:
If you purchased it new, return it for a replacement or call Sony to do it under warranty.

It could be used/second hand - from the wording of his post - it's a bit ambiguous. You could read it one of two ways.

But if you didn't buy it second hand OP - as above it would be a simple return under warranty.

Chestnutphantom · 16 Apr 2017 at 23:27

Yes I have tried a different display, I tried a monitor and a different TV. Although the funny thing is that on the other TV it was just no signal. I checked the warranty and it's long gone, Sony wants 125 for repair which is more 35 quid more than what I played for it in the first place. So looks like I will have to fix it myself or sell it as broke and buy another cheap one.

FloppyPoppy · 17 Apr 2017 at 01:26

Thing is really, you can poke it all you want but if you don't know exactly whats up with it then what are you actually expecting to do inside it?

Chestnutphantom · 17 Apr 2017 at 01:34

See if the cooler is on too tight, apparently that has caused some issues and see whether or not something has burnout (like a resistor) or something. I just find it weird that it just broke like that, Sony must really be making **** consoles.

Chestnutphantom · 17 Apr 2017 at 01:35

I might have a shot of replacing the HDMI Port on the board but I don't think that is the issue because that isn't correlated at all with what happened. But I'll see tomorrow.

Chestnutphantom · 17 Apr 2017 at 15:11

So I Opened up the ps4 push the HDMI pin into it's place and loosened the cooler and still no image, so I dunno.

Jason1973 · 19 Apr 2017 at 17:02

Hi don't know anything on ps4 but on my old ps3 I had to reload the operating system due to an error.
Have you tried that?

Nanoman · 20 Apr 2017 at 18:02

Have you tried turning it off and then holding down the power button until it beeps? This will reset the display settings.

Chestnutphantom · 2 May 2017 at 11:40

I figured the issue out with the PS4, my HDMI IC chip is fried as I could see it's juices spilled all over the board, just got to test my theory with a multimeter now to make sure that is the issue.

varkanoid · 2 May 2017 at 13:35

I did a quick google and there is a company doing the repair for £75. Seems a common issue. 3 day turn around.

Chestnutphantom · 3 May 2017 at 13:25

I rather buy the tools and teach myself, got to learn somehow. I got basic skills and want to improve upon them hence why.

Plec · 3 May 2017 at 13:27

sorry - wrong thread

Chestnutphantom said:
I rather buy the tools and teach myself, got to learn somehow. I got basic skills and want to improve upon them hence why.

But admire that - i'm the same.

I stripped one of my xboxs and got it working - more by luck than judgement though...