Broken Dell screen, need it fixed! (Pic inside)

Goldy · 7 Nov 2011 at 11:23

I need to get my Dell Latitude monitor replaced or repaired quickly. Had a look on the Dell website and it wasn't clear exactly what avenue to follow for Dell repairs.

I left a small sharp thingy on the keyboard and closed the lid, resulting in a crack in the lower left corner of the screen. This has blanked out 25% of the viewing area, and its slowly growing to the other side.

There are a few companies offering laptop repairs. Are these legit? Or should i follow proper Dell procedures for repairs. Important I get it done asap as this is my primary work machine.

Thanks,

Goldy · 7 Nov 2011 at 14:48

Thanks, turns out it was a phone call away.

New screen is £180 delivered, bummer. Lesson learned.

Goldy · 8 Nov 2011 at 16:43

I got just the part. No instructions. I had to call the sales person to send me a manual from Dell.

Im guessing this will take 20 mins to install. It all looks a bit fragile...

Goldy · 9 Nov 2011 at 08:37

I completely disassembled my laptop from following the Dell instructions, and gently removed the screen from the display bezel. Only to find the screen they sent me has a different connection to my current LCD. :mad:

Its going back for sure.