Broken key MacBook Pro

Jeff90 · 12 Jun 2009 at 15:51

Hi I bought the 15" version in media world Italy wher I live and then took it on holiday. The first time I hit the left hand cmd key it falls off and the clip at the back is broken. So I come back from holiday and take it to media world where they say you should have brought it back in the first 8 days, but I was on holiday so they just stare and me and say you need to take it to the Apple shop nad have the keyboard replaced. Ok so just back from the apple shop. Keyboard is not covered by warranty. So the options in the shop were new keyboard at a cost of over a € 100 or I wait for a couple of months to see if they get a keyboard replacement in and I can have just the key replaced. I was just wondering if anyone out there had a spare key that they could let me have, I would pay for the P&P.

Thanks

Jeff

Neoni · 12 Jun 2009 at 17:02

Jeff90 said:
Hi I bought the 15" version in media world Italy wher I live and then took it on holiday. The first time I hit the left hand cmd key it falls off and the clip at the back is broken. So I come back from holiday and take it to media world where they say you should have brought it back in the first 8 days, but I was on holiday so they just stare and me and say you need to take it to the Apple shop nad have the keyboard replaced. Ok so just back from the apple shop. Keyboard is not covered by warranty. So the options in the shop were new keyboard at a cost of over a € 100 or I wait for a couple of months to see if they get a keyboard replacement in and I can have just the key replaced. I was just wondering if anyone out there had a spare key that they could let me have, I would pay for the P&P.

Thanks

Jeff

Apple should fix this, everything is covered by warranty on a macbook pro, why wouldnt this be?

Feek · 12 Jun 2009 at 18:49

That's unacceptable especially as it's very new. I don't know how new because you've not said but I'm assuming less than a month.

slickback · 12 Jun 2009 at 19:05

Sounds a bit fishy to me?

tsinc80697 · 12 Jun 2009 at 20:09

you can get replacement keys on an auction site. Bought one myself for few quid and put it on!