Broken pins on back of speakers. What to do?

zyfar · 5 Jun 2013 at 21:55

Hi guys,

Purchased these Logitech Z 5500 a few years ago and my drunk friend fell on the cable being connected to the back panel and snapped 3 or so pins from it.

Here are some pics to describe what I'm talking about:

http://i.imgur.com/2k2DirN.jpg

http://i.imgur.com/lC5haqJ.jpg

Now how does one go about fixing this? I've tried putting paper clips in the cable in an attempt to "join" the broken one and the paperclip together to no avail... Should I just order a part from somewhere and take the backplate off and refix it? I'm lost with technical small part terms, so I wouldn't know what to look for :eek:

Minstadave · 5 Jun 2013 at 21:59

Contact Logitech support, they're very helpful.

Divx · 5 Jun 2013 at 22:06

if you're able to solder a new connector on, they you can search on the bay for
vga 15 pin Female Right Angle D-sub Connector

zyfar · 5 Jun 2013 at 22:08

Minstadave said:
Contact Logitech support, they're very helpful.

Had it about 4 years, not sure if my warranty is still void, would that matter? I mean in all honesty what could they do in this case? :confused:

Divx said:
if you're able to solder a new connector on, they you can search on the bay for
vga 15 pin Female Right Angle D-sub Connector

Will have to get myself a solder kit too then, might be worth taking it to the local technical shop, guess they will charge something rotten though.

Minstadave · 5 Jun 2013 at 22:09

It's definitely worth contacting Logitech, they've helped a lot of people even out of warranty.

zyfar · 5 Jun 2013 at 22:10

Rightio, I'll give that a shot. Thanks mate.

zyfar · 14 Aug 2013 at 14:37

Just going to revive this thread, I have since contacted Logitech who no longer support my sound system. Great, so I thought I would get it fixed by a local electrical store. They came back with a quote of £50!

What do people think i should do in this case? :O

tom_e · 14 Aug 2013 at 14:39

Bin them buy some new ones, unless you're really attached to them for some reason or use it as a test bed to learn how to strip them down and solder on new connectors.

zyfar · 14 Aug 2013 at 14:43

They were £250 when I bought them around 3 years ago. Is it really time to let go tom? Ahh!

Kosmiche · 14 Aug 2013 at 14:47

Um you can either pay the £50 or spend £200 + to get a comparable quality sound system.

The choice is obvious.

Hyburnate · 14 Aug 2013 at 14:49

Bill the mate!

zyfar · 15 Aug 2013 at 12:49

£50 seems so excessive for this though. I may just have to get a new sound system.

AtaRo · 15 Aug 2013 at 17:47

Buy this and some cheap soldering/desoldering tools and learn how to solder, it will probably cost you about £10-£15 (inc. cheap tools) to replace or tell your drunk friend to learn how to solder and let him fix it lol.

zyfar · 16 Aug 2013 at 09:43

AtaRo, is that the piece I need? Could you recommend me a cheap solder kit too? Thanks mate!

Tealc · 16 Aug 2013 at 10:00

That connector is PCB mount. I think you need panel mount.

Quick look while in work...

http://www.ebay.co.uk/itm/15-Way-Ma...ion_Audio_Cables_Adapters&hash=item4ac3cc368b

Ok that's both ends but you need the one on the left. The other side may be damaged too though so might be worth getting both just in case.

AtaRo · 16 Aug 2013 at 11:14

Looks like a PCB mount to me unless Logitech change it.

zyfar · 16 Aug 2013 at 13:52

I'm confused which one to buy now haha!

Tealc · 16 Aug 2013 at 17:01

It does look like a PCB mount connector now that we see that side, if that is the same connector of course.

It's not that easy to desolder 15 D-sub pins. Might need a solder sucker or maybe solder braid to get rid of the solder.