Browser wont connect but steam is connected

[lanzarobbie]

Hi my dads says he cant load up web pages, but hes connected to the internet because i just called him on skype and sent him a message on steam?

Hes tried chrome and explorer but they wont connect? Hes ran a quick scan on micro sec essentials, hes now running a full scan.Also winamp wont connect to internet, hes tried to restart modem and pc and disable and re-enable ethernet.

He said he hasn't changed anything to cause this.

Anyone got any ideas.


Cheers

 

[lanzarobbie]

hiya yes its went to google, i remember now that hes had this before, i typed in the dns address from isp when he had xp installed in tcp/ip.

With win 7 theres 2 one is ip version 6 and ip version 4, which one needs to be configured or is it both.


Thanks

 

[lanzarobbie]

hes with orange in spain with adsl modem.

He typed them in manually and its all working.

Cheers guys.