This post is a continuation from this thread:
http://forums.overclockers.co.uk/showthread.php?t=18453031
I'm posting my query here as it's also relevant to motherboards.
Setup is as follows: i5 2500K, Gigabyte GA-Z68XP-UD3P, 16GB 1600MHz Corsair Vengeance (Low Profile), GTX 460 1GB, 64GB Crucial M4, 2 x 1TB Samsung HDD's, 1 x 3TB Seagate HDD, Windows 7 Pro.
The computer listed above is at it again. The setup is a little different now though. In October I went home to try and fix the pc - Windows and programs on the ssd, user generated files on one of the 1Tb Samsung hdds. Simple. I allocated up to 4Gb on the ssd for a page file, and let the system manage the remaining drives, so that shouldn't be an issue. This was the setup in the past (when the pc was working properly) and Windows never increased the page file past 1Gb.
Now the pc is crashing again. According to my Dad, it gets a BSOD every few minutes, so it's pretty much useless to him. He is literally calling multiple times a day for help. Today, I helped him run Memtest, but it didn't show any errors, so in my mind, I'm ruling out RAM as the cause. We had a real problem getting the pc to boot from the usb drive containing Memtest. With it plugged in, upon start-up, it would freeze at the bios logo screen. We would then restart the computer and it would go through 3-4 cycles of switching itself on and off, before crashing at the Bios logo screen again. We only managed to get into Memtest after we power cycled the pc (turn off and unplug for 10 seconds).
The bios settings often change/reset when it crashes, and I tell him to load the profile I created. Now however, it seems that it won't load the settings from the profile and thus will not boot because the settings are incorrect.
Several weeks ago, I contacted Gigabyte about the problem and asked if there was any way to flash back to legacy bios from UEFI. They said no, but I could return the board under warranty for testing. While this is probably what I will do, I don't get home until Sunday 16th December and this is causing a lot of downtime. Then he'll have to wait for a repair/replacement and I'll have to re-install everything... again. If I tell him he'll be without this computer for a week or more he'll flip.
Does this sound like a physical problem with the motherboard or a problem with the bios? Would re-flashing the same bios file help (I'll probably give it a try anyway)? Bear in mind these problems started shortly after I flashed from legacy to UEFI. Could it be a processor issue? If so, what are the typical signs of a processor fault?
He says he's going to buy Macs instead because "they don't get problems".
Can anyone shed any light on this before I tell him there's nothing more I can do apart from send the board to Gigabyte when I get home?
Cheers, Ben.
http://forums.overclockers.co.uk/showthread.php?t=18453031
I'm posting my query here as it's also relevant to motherboards.
Setup is as follows: i5 2500K, Gigabyte GA-Z68XP-UD3P, 16GB 1600MHz Corsair Vengeance (Low Profile), GTX 460 1GB, 64GB Crucial M4, 2 x 1TB Samsung HDD's, 1 x 3TB Seagate HDD, Windows 7 Pro.
The computer listed above is at it again. The setup is a little different now though. In October I went home to try and fix the pc - Windows and programs on the ssd, user generated files on one of the 1Tb Samsung hdds. Simple. I allocated up to 4Gb on the ssd for a page file, and let the system manage the remaining drives, so that shouldn't be an issue. This was the setup in the past (when the pc was working properly) and Windows never increased the page file past 1Gb.
Now the pc is crashing again. According to my Dad, it gets a BSOD every few minutes, so it's pretty much useless to him. He is literally calling multiple times a day for help. Today, I helped him run Memtest, but it didn't show any errors, so in my mind, I'm ruling out RAM as the cause. We had a real problem getting the pc to boot from the usb drive containing Memtest. With it plugged in, upon start-up, it would freeze at the bios logo screen. We would then restart the computer and it would go through 3-4 cycles of switching itself on and off, before crashing at the Bios logo screen again. We only managed to get into Memtest after we power cycled the pc (turn off and unplug for 10 seconds).
The bios settings often change/reset when it crashes, and I tell him to load the profile I created. Now however, it seems that it won't load the settings from the profile and thus will not boot because the settings are incorrect.
Several weeks ago, I contacted Gigabyte about the problem and asked if there was any way to flash back to legacy bios from UEFI. They said no, but I could return the board under warranty for testing. While this is probably what I will do, I don't get home until Sunday 16th December and this is causing a lot of downtime. Then he'll have to wait for a repair/replacement and I'll have to re-install everything... again. If I tell him he'll be without this computer for a week or more he'll flip.
Does this sound like a physical problem with the motherboard or a problem with the bios? Would re-flashing the same bios file help (I'll probably give it a try anyway)? Bear in mind these problems started shortly after I flashed from legacy to UEFI. Could it be a processor issue? If so, what are the typical signs of a processor fault?
He says he's going to buy Macs instead because "they don't get problems".
Can anyone shed any light on this before I tell him there's nothing more I can do apart from send the board to Gigabyte when I get home?
Cheers, Ben.