BSOD Running Windows Experience Index

cgrant

cgrant

cgrant

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3 Aug 2009
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Just got my new Ultima Vanquish system which runs like a dream however I get a Blue Screen of Death when I run the Windows Experience Index test.

I haven't changed any settings although the system came o'clocked already.

Always BSOD's on the CPU test. I am not bothered about the index particularly, just worried that it might indicate a more serious problem.

BSOD message is
"a clock interrupt was not received on a secondary processor within the allocated time interval"

Any ideas?

Thanks
Chris
 
Does it do it when gaming etc?

I would think that shows the CPU overclock isn't stable, what are the CPU temps etc?
 
Haven't run a game yet although will do now and see what happens.

CPU Temp is 48

System arrived o'clocked as Core i7 920 D0 2.66GHz @ 3.80GHz

Would CPU voltage and other details help? Sorry, bit aof a o'clock noob :rolleyes:
 
Run coretemp and see what the temps are when the system is idle, then try to see what they are when you run prime95 etc, it may be the heatsink is properly attacked and it's overheating.
 
Idle temps

Core Temp #0 Low 61 High 67
Core Temp #0 Low 57 High 67
Core Temp #0 Low 57 High 65
Core Temp #0 Low 56 High 68

Do these look too high for idling?

I did have to re-seat the CPU heatsing and fan as they had been loosened in transit. Would it be worth doing this again?

Thanks
Chris
 
If they are 'idling' temps, then we have found the problem. They shouldn't really be over around 52C when idling. So when you CPU is under load, it overheats. Yes you would need to reset the heatsink.
 
Thanks, will give it another try. Might have to get some more thermal compound given I have taken the heatsink off and re-attached already.
Could this make a significant difference?
Thanks
 
A huge difference, make you sure thoroughly clean off all the old thermal paste. What heatsink is it?
 
They do that when they are low on stock etc, nothing to worry about. Since you have a direct touch cooler, the application method for thermal paste varies slightly.

With that heatsink, follow Big.Wayne's advice on applying thermal paste:-

Big.Wayne said:
While its true that TIM is a better heat conductor than air (i.e gap) you also can't forget that metal (alu/Cu) is a far superior heat conductor than a jam sandwich! :o

If using a fairly flat solid base heatsink (i.e TRUE) you can plop on about 1/3 of the TIM used in the first pic above and it will get spread well by the mounting pressure.

If your using a Direct-Touch Heat-Pipe style heatsink then you apply the TIM directly to the base of the heatsink and not the CPU-IHS . . . I've tested this myself and you get a much more even spread and better bond!

hdttimapplicationtwolin.jpg


Best Thermal Paste Application Methods - benchmarkreviews.com
20 April 2008
Click to expand...
 
If you can, try and get some Arctic Cooling MX-2. It's cheap, and one of the best around, plus it's easy to spread and clear up :)
 
SORTED! Cheers Happy!

Bought some OCZ Freeze compound (Best I could get locally) and the machine is running a lot cooler.

All Core temps now range from 45 to 48 idle

Temp rose to about 85 max when I ran the Prime95 test you suggested. As a matter of interest, is 85 degrees OK when running this test or should I be looking for cooler?
How long should you normally run the 'small ffts' test for?

Cheers
Chris
 
OCZ Freeze will be fine, most stuff is along as it isn't cheap unbranded stuff.

Those idle temps are much better now, as are the load temps. The general opinion is for around 6-8 hours :eek: :p Basically just run it for a couple of hours (since OCUK would have tested it before hand) to check it isn't overheating again - which it shouldn't. I would try to keep it below 90C, but the only time it would get to that temp is when you're stress testing which isn't for very long. Under normal usage, gaming/encoding etc it'll never get anywhere near that hot.

Give it a quick blast to test it, then enjoy the purchase :)
 
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