BSOD Vista x64

nitr0uk · 3 Jun 2009 at 15:00

Hi guys,

I've recently built a new computer and have had it for around 3 weeks.

It's only occured about 3 times since i've had it but i've been receiving a BSOD and then restarts the computer within 3-5 secs of showing this BSOD

I have a minidump if anybody understands these but i'm not sure how to open these files.

The computer consists of the following:
AMD Phenom II X3 720 @ Stock
Gigabyte MA-GA790XT-UD4P
4GB OCZ Platinum DDR3 1333Mhz @ 7-7-7-20 1.8v
XFX 1GB Radeon HD 4870

I'm running Vista Ultimate x64

Any help is appreciated

malccy · 3 Jun 2009 at 22:51

Goto Control Panel > System > Advanced System Settings > Advanced (Tab) > Startup and Recovery and untick option 'automatic restart'. This should allow you to view the details of the BSOD and possibly find out what is causing the problem.

Pho · 3 Jun 2009 at 23:29

You can email me the minidump (sig) and I'll have a look for you.

You can open them yourself with Debugging Tools for Windows but it's a faff to get it to work

.

nitr0uk · 4 Jun 2009 at 12:14

Thanks for your replies,

Unfortunately the minidump has disappeared somehow, but I was able to catch a bit of the BSOD which stated something like 'Driver IRQ not less or equal' and it seems it may have been by Realtek LAN drivers so i've reinstalled them and see what that does.

*Fingers crossed*

Pho · 4 Jun 2009 at 13:44

The Realtek drivers caused issues for me as well. You've downloaded the latest versions now I take it?

nitr0uk · 4 Jun 2009 at 22:25

I've downloaded and installed the ones that are available on the gigabyte website for my board

Pho · 4 Jun 2009 at 23:21

If you go to Realtek direct they'll probably have updated drivers.

It might be one of these- http://www.realtek.com.tw/downloads...n=4&DownTypeID=3&GetDown=false&Downloads=true

nitr0uk · 5 Jun 2009 at 11:10

I currently have installed driver version 6.218

In my device manager it's listed as Realtek RTL8168D/8111D PCI-E GBE NIC

Pho · 5 Jun 2009 at 19:13

Hmm I gave you the wrong link by mistake.

That's the same card I have, and I had the exact same problems with Vista 32 and 64 using the built in driver. The latest version is 6.222, I'm using 6.218 myself and it works fine but the newest one is probably worth a try too.

http://www.realtek.com.tw/downloads...d=5&Level=5&Conn=4&DownTypeID=3&GetDown=false

edit: I've updated to 6.222 and my PC didn't blow up so it's all good

.

nitr0uk · 6 Jun 2009 at 01:13

I'll give the 6.222 drivers a go then.

Thanks for all your help Pho, it's really appreciated