BSOD

sid-180 · 1 Nov 2012 at 10:09

Hi Guys

Since building my new rig i have suffered twice in 24 hours from the dreaded BSOD.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF8800404FDB1
BCP3: FFFFF880033693F8
BCP4: FFFFF88003368C60
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\110112-14773-01.dmp
C:\Users\OEM\AppData\Local\Temp\WER-20233-0.sysdata.xml

I'm running windows 7 64bit. Any thoughts

BigBoy · 1 Nov 2012 at 10:31

can you take a look at the dump file and provide more information please, use something like BlueScreenView to look at the dump file.

Also what does Event Viewer say?

ubersonic · 1 Nov 2012 at 10:46

sid-180 said:
OS Version: 6_1_7600
Service Pack: 0_0

Try installing SP1 and see if that helps.

sid-180 · 1 Nov 2012 at 14:22

110112-13759-01.dmp 01/11/2012 14:09:04 SYSTEM_THREAD_EXCEPTION_NOT_HANDLED 0x1000007e ffffffff`c0000005 fffff880`0424fdb1 fffff880`0335b3f8 fffff880`0335ac60 EtronXHCI.sys EtronXHCI.sys+1db6 x64 EtronXHCI.sys+9db1 C:\Windows\Minidump\110112-13759-01.dmp 8 15 7600 262,144

This was copied from Bluescreenview

Arthur Hucksake · 1 Nov 2012 at 15:17

Contrary to popular belief, Win 7 wasn't the stable be all and end all until SP1 was released.

Have you run windows update?

There will be a seriously insane number before it decides to even put SP1 on there. (Unless you download it seperately from the off)

sid-180 · 1 Nov 2012 at 15:23

Just installed it, ill come back if i see no joy.

I ran windows 7 for past 18 months on my old rig no issues at all, just upgraded a few bits and wack blue screen of death

BigBoy · 1 Nov 2012 at 22:03

System thread exception points to dodgy drivers or poor power supply.