BSOD's mostly when idle

G-Man

G-Man

G-Man

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So I put together an upgrade and its been giving BSOD's almost once a day minimum but almost always only when its idling overnight, only twice has it happened under load.
The BSOD error is pretty much always different, the last one was KMODE_EXCEPTION_NOT_HANDLED in ntoskrnl.exe.

Specs are:
Ryzen 7 7800X3D
be quiet! Pure Rock Slim 2
Asus TUF Gaming B650-Plus WIFI
TeamGroup Vulcan EXPO 32GB PC5-48000C38 6000MHz

Reused the following parts from old build:
Radeon RX5700XT (Powercolor if it matters)
Superflower 750W PSU
2 Samsung 970EVO SSD's
Corsair 230T Case with 2 fans at front, 2 at top and 1 back.

Running completely stock without even enabling EXPO on the RAM.
CPU temps are floating around 45-50 when idle and spiked to about 80ish under load.
GPU temps are about 60C when idle and it has reached 103C under load.

Was initially using Windows 11 but have reinstalled 10 to see if it made any difference, so far it hasn't.

Using latest BIOS from Asus and latest chipset/GPU drivers from AMD. Have tried the chipset drivers from Asus which seem to be newer than the ones AMD have but no help.

Ran memtest86 for about 9 hours with no issues and no errors.

This is what bluescreenview showed this morning (unfortunately due to going back to W10 I don't have a record of the previous BSOD's but they were things like SYSTEM_SERVICE_EXCEPTION and IRQL_NOT_LESS_OR_EQUAL

ji6aELx.png


I'm beyond stumped at this point and very much regretting the upgrade.
Any ideas welcomed.
 
Usually nothing, if it wasn't for the events about the previous shutdown being unexpected event viewer wouldn't even notice the crash

This morning (around the time of the crashes with no bug check string in the above screenshot) there is one listed under HAL as "The system watchdog timer was triggered." and one under Kernel-Power as "The system has rebooted without cleanly shutting down first. This error is caused because the system stopped responding and the hardware watchdog triggered a system reset."
Those have never been logged previously.
 
Any suggestions on benchmark? I've ran the little bench in CPU-Z with no issues but it's quite short.

While I'm at work I've left it running off the iGPU with the 5700XT removed as a test.
 
G-Man said:
So I put together an upgrade and its been giving BSOD's almost once a day minimum but almost always only when its idling overnight, only twice has it happened under load.
The BSOD error is pretty much always different, the last one was KMODE_EXCEPTION_NOT_HANDLED in ntoskrnl.exe.

Specs are:
Ryzen 7 7800X3D
be quiet! Pure Rock Slim 2
Asus TUF Gaming B650-Plus WIFI
TeamGroup Vulcan EXPO 32GB PC5-48000C38 6000MHz

Reused the following parts from old build:
Radeon RX5700XT (Powercolor if it matters)
Superflower 750W PSU
2 Samsung 970EVO SSD's
Corsair 230T Case with 2 fans at front, 2 at top and 1 back.

Running completely stock without even enabling EXPO on the RAM.
CPU temps are floating around 45-50 when idle and spiked to about 80ish under load.
GPU temps are about 60C when idle and it has reached 103C under load.

Was initially using Windows 11 but have reinstalled 10 to see if it made any difference, so far it hasn't.

Using latest BIOS from Asus and latest chipset/GPU drivers from AMD. Have tried the chipset drivers from Asus which seem to be newer than the ones AMD have but no help.

Ran memtest86 for about 9 hours with no issues and no errors.

This is what bluescreenview showed this morning (unfortunately due to going back to W10 I don't have a record of the previous BSOD's but they were things like SYSTEM_SERVICE_EXCEPTION and IRQL_NOT_LESS_OR_EQUAL

ji6aELx.png


I'm beyond stumped at this point and very much regretting the upgrade.
Any ideas welcomed.
Click to expand...


Was your windows 10 a clean install after formatting? The bsod error looks like more of a software error than hardware (things like corrupt files, bad drivers etc). Check event viewer logs for any hardware error messages. I would boot the system into safe mode with networking off and see if it crashes, start eliminating software
 
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I think people suffer from this when using the optimisation curve to undervolt the cpu, in idle conditions the power was too low and could cause a crash.

Not massively relevant to yourself since you haven’t messed with anything, but it could hint at perhaps a power delivery issue?
 
Try enabling the Ryzen Balanced or Performance option in power options in windows. Ryzen chipset does appear to dislike power saving options. I scoured Reddit a lot previously for idle issues and the idle BSOD was pretty common among Zen+ and Zen 2 on multiple boards, dunno about the new ones.
 
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Turned every power saving option I could find off although the actual profile is still set to balanced.

No BSOD's or reboots while I was out at work all day with the 5700XT removed.

Ran cinebench and it survived the standard benchmarks on both the iGPU and with the 5700XT reinstalled.

5700XT:
gJd2YKC.png



iGPU:
0GZ5Zro.png


Only just noticed the advanced options with the 30min stablity test so I'll try that after raid in WoW. Did give the graphics card a blast with the compressed air to clean out the dust, maybe helped but not confident.


Tee Hee Johnson said:
I think people suffer from this when using the optimisation curve to undervolt the cpu, in idle conditions the power was too low and could cause a crash.

Not massively relevant to yourself since you haven’t messed with anything, but it could hint at perhaps a power delivery issue?
Click to expand...

As part of the tests earlier I did try setting the VSOC to 1.25v manually as per a random suggestion on reddit about Asus boards and the auto setting. Didn't help and as you can imagine the temps were deffo higher. Right now the BIOS settings are literally the optimised defaults option with a couple things turned off (virtualisation, fTPM, Wifi).
 
So at the moment it looks like the 5700xt could be the culprit. You could try a new install but don't load any drivers, just leave and test. I think windows tries to install amd adrenaline software automatically, I think it did on mine. Perhaps just disconnect from the internet and see how stable that is. Then start adding drivers one set at a time but over a period of a day or so.
 
G-Man said:
Turned every power saving option I could find off although the actual profile is still set to balanced.
Click to expand...

Just to follow on, minimum power state in those options liked be at 99% for the Ryzen Balanced profile. I've no idea if the newer chipset drivers install that but i just wanted to reiterate it as it is a common issue i found. There's a GPU/PCI power saving one in there too which also fixed other peoples i read.
 
Had another BSOD while alt tabbing out of WoW, this time MEMORY_MANAGEMENT which of course makes it sound like the RAM but the RAM passed 9 hours of memtest86
 
Was that recent crash with the iGPU? You could try out the CoreCycler test which is usually used for testing Curve optimizer undervolts, if your CPU is dodgy though it might crash even at stock.

Tried increasing LLC settings as well for both CPU and SOC?
 
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G-Man said:
Had another BSOD while alt tabbing out of WoW, this time MEMORY_MANAGEMENT which of course makes it sound like the RAM but the RAM passed 9 hours of memtest86
Click to expand...
I’ve got a feeling it’s the RAM, I presume you have got 2x 16GB sticks try with just one stick or else buy 1 stick of a different type to test.
 
It managed to survive a full night and day without crashing only to BSOD again this morning.

Now running with 1 stick of RAM removed but god knows how long it'll take to do anything.
 
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