BT and their fair usage policy...

[ElectroBlaster]

Can somebody who has bt broadband please confirm something about their charges please... I downgraded to option 1 last year and have never gone above their 10gb terms until recently. I have been hit with a £14 charge which I just accepted and will be put onto my next bill which is due soon. But I have not gone above 10gb since but I have been hit by another £14... I havent used 14gb so why have they done this? It seems OTT to me.

 

[ElectroBlaster]

Yes I remember now. Anyway im a bit fed up with how the bills seem to be creeping upwards again and that when we dont do anything, its annoying when the kids watch 5 youtube videos and then I get an email from bt moaning about it. Changing back to option 3 is a no go so maybe its time to jump ship to another provider... I was thinking about talk talk, they seem to be quite good price wise.

 

[ElectroBlaster]

Ok am I right in thinking virgin media took over eurobell/telewest? We used to have eurobell/telewest but they took so long to roll out broadband I gave up and jumped ship to bt and lost all the tv stuff, didnt care at the time. We still have the cable box on the wall so im thinking it might be a good idea to check this out.