BT Broadband contract question

sWiZzLe · 26 May 2007 at 23:12

Where in our contract / terms & conditions does it mention that for our 'Unlimited' service they will be limiting our service at certain points in the day and for certain applications?

Jaffa_Cake · 26 May 2007 at 23:44

Just here

BT T&C said:
3. All BT Total Broadband options (including any unlimited options) are subject to BT's Fair Usage Policy as set out at the Support and Advice section at www.bt.com/broadband.

GSDog · 27 May 2007 at 16:04

I've been looking for this for a while but just found:

5. We may also take action to manage network performance during periods where there is a high demand. Please refer to the Support and Advice section at www.bt.com/broadband for more details.

DarkHorizon472 · 27 May 2007 at 17:22

My parents just switch to Sky as recently BT have been either using traffic management or not providing enough capacity. They now pay £5 a month and get 6 times the speed they got from BT just before they left. It is fine for the web browsing they do.

sWiZzLe · 28 May 2007 at 01:19

Zildjian said:
We may also take action to manage network performance during periods where there is a high demand

In my case:

We may restrict you to 30k for most of the day even though you are paying for 8mb!

I just don't get it :confused:

If they can't give us 8mb's then don't offer it to us!

Si MPS · 28 May 2007 at 09:22

ive had enough of it, if i could i'd get my MAC code but we're tied until july