BT Broadband email : Is it all kept server side with them?

Draeger

Draeger

Draeger

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Hi,

Got a friends PC here that needs reformatted and Windows reinstalled.

He is with BT Broadband and to be honest isn't very computer "savvy" at all.

Asked him if he used Outlook for his email at all and he said he wasn't sure. :rolleyes:

As far as I know, BT Broadband customers emails all reside server side with BT so as far as email goes, there should be nothing stored on the hard drive that will need recovered/backed up.

Is that correct?.

Ta.
 
When I was with BT, they used Yahoo for all their email services. These were obtained using POP3 access. Unless your matey has his PC set up to leave a copy of his inbound messages on the server, then no, everything will be local and will need to be backed up if he wants to keep them. Sent messages will certainly not be server-side.
 
tim80bwi said:
When I was with BT, they used Yahoo for all their email services. These were obtained using POP3 access. Unless your matey has his PC set up to leave a copy of his inbound messages on the server, then no, everything will be local and will need to be backed up if he wants to keep them. Sent messages will certainly not be server-side.
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pennywise said:
Unless he has Outlook configured to not leave a copy on the server (i.e. www.btinternet.com), then the emails should remain there.
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Thanks for the responses.

I'm a bit confused now as both the above appear to say different things, unless I'm not reading them correctly?.

tim says the emails will need to be backed up but pennywise says the emails should remain there ( "there" I assume means on the BT server? ).

:confused:
 
They both say the same thing - unless he's changed a setting in Outlook to leave the messages on the server (which isn't the default), the messages will be downloaded and need to be backed up.
I wouldn't expect he's using Outlook though, probably webmail.
 
tolien said:
They both say the same thing - unless he's changed a setting in Outlook to leave the messages on the server (which isn't the default), the messages will be downloaded and need to be backed up.
I wouldn't expect he's using Outlook though, probably webmail.
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I think you are right about the webmail, as when I fired up his Outlook yesterday ( finally got the PC running again without having to reformat it ) , Outlook had never been used on the PC.

I'm still kinda confused as to the way BT email works though.

I am with o2. To view my o2 email I open IE up, go to the o2 website and log into "My Broadband" with my username and password. I then click on "Webmail" and all emails sent or received from that account are there to be read.

All other email accounts I have are configured within Outlook so I usually back them up if required with Acronis.

But surely if I reformat my PC and then log back into o2 broadbands webmail, all my messages will still be there?.

Is that not the way BT works then, or am I completely off the mark?. :confused:
 
Draeger said:
But surely if I reformat my PC and then log back into o2 broadbands webmail, all my messages will still be there?.
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Yes. BT offer you a choice of access (though I expect O2 do as well).

What tim80bwi and pennywise were talking about was your "other accounts" - if he'd configured Outlook as his mail client, it would (by default) download the messages from BT and delete them from the remote end. You can set it not to do that.
 
Ahhh, right!!!

That was what was confuzzling me. No, he didn't have Outlook set as his email client nor did he have Outlook set to "Leave a copy of the message on the server", he has always just logged on through the BT website and used that for emails, so yeah - webmail.

I follow now, thanks for clearing that up. :)
 
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