BT Broadband

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I have made the change to BT Broadband, now on the phone they tell me my BB wont work til the 5th of June, so I try with my old equipment this morning, and it's working, I was happy when I saw 6.6mb as my speed, disconnected and reconnected to get 6.4mb and now im at 4.4mb(3rd time i tripped over the modem cable and the plug came out of the box :o)

What is causing this? BT even told me i'd get 6mb internet, so will I ever see this again? Or do I need to contact them?

Thanks
 
Thats ADSL max in the 10 day testing period. You will get variable sync rates for about 10 days then they will cap it at the maximum stable rate for your line.
 
as said above, it will fluctuate for the first 10 days until settling at the lines best speed. When they told you to expect 6MB, that is only best on very early checks, you won't know for sure until you have the service installed and have it for 10 days or so.
 
It keeps losing sync and changing speeds all the time now, so in reality I might only end up with 4mb?

Highest i've gotten so far is like 6820kbps.
 
Immulsifier said:
Thats ADSL max in the 10 day testing period. You will get variable sync rates for about 10 days then they will cap it at the maximum stable rate for your line.

There is no difference between the first 10 days and any other time.

The reason for the changes in sync rates might have been down to falling line quality through an evening, the equipment will sync the highest it can based on a target acceptable noise ratio which falls with sync level. It probably sync'ed at 6.6, then failed, then renegotiated at 4.x at which it'd be more stable.

To get onto an actual higher data band you need sync's above a certain level ALL the time, if you sync once below, it'll cap you low for a while until it sees that youve started syncing higher all the time again.

Nout you can do other than hope that it stays syncing at 6mbit+ all the time.
 
Baddass said:
it will fluctuate for the first 10 days until settling at the lines best speed.

As Jez said, it'll fluctuate till the end of time.

Obvious thing to try if you want more is connecting to the master socket with no filters, a short bit of cable, and no extensions. If it's higher, then consider rewiring (or getting a filtered faceplate if you have the NTE5 master socket).
 
One thing, are you using a usb modem for this connection tupac?

I have found them seriously rubbish on my line, they connect at around 2.2mbit for me, wheras a decent router sets me solid at nearly 4mbit.
 
Tupac said:
I have made the change to BT Broadband, now on the phone they tell me my BB wont work til the 5th of June, so I try with my old equipment this morning, and it's working, I was happy when I saw 6.6mb as my speed, disconnected and reconnected to get 6.4mb and now im at 4.4mb(3rd time i tripped over the modem cable and the plug came out of the box :o)

What is causing this? BT even told me i'd get 6mb internet, so will I ever see this again? Or do I need to contact them?

Thanks

This may not apply to you, but i've had my upgrade to 8meg (BT AOL) for 9 days and i've yet to sync past 7.1mpbs. Even at that speed, my http downloads are limited to around 300kb/s. Never been stable at more than that speed. :(
 
Theres one thing me Dad keeps going on at me about, that BT left a message this morning on the landline number saying that the adsl wont be active until 5/6/06 which is this coming Monday. But i'm online now using this connection, they cant bill me or anything stupid can they?
 
Would imagine billing would commence from when the login started working. You are using the service after all.
 
Jez said:
The reason for the changes in sync rates might have been down to falling line quality through an evening, the equipment will sync the highest it can based on a target acceptable noise ratio which falls with sync level. It probably sync'ed at 6.6, then failed, then renegotiated at 4.x at which it'd be more stable.

To get onto an actual higher data band you need sync's above a certain level ALL the time, if you sync once below, it'll cap you low for a while until it sees that youve started syncing higher all the time again.
I used to get this happening to me where the sync rate would be something like 4.6 mb which would put me on a 4 Mb profile but this high sync rate isn't sustainable in the evenings where my noise margin drops which eventually leads to a disconnection.

I have been using the DMT Tool ( http://dmt.mhilfe.de/ ) and for the last 2 days I haven't lost the connection as I have set the target noise margin to 9 dB.

I now have a 4.120 Mb sync which is enough for a 3.5 Mb profile if my connection doesn't drop for the next day or so.

I know that the DMT Tool is only compatible with SpeedTouch routers but surely there are other similar tools available for other brands?

Also I'm not sure if you can ask your ISP to contact BT Wholesale and ask to have the noise margin increased if you are getting disconnected regularly?

I'm not sure if the DLM system classes a couple of disconnections in a 24 hour period serious enough to increase the noise margin?
I'm sceptical as interleaving wasn't automatically enabled as the only reason it's enabled now is because I requested it.
 
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