BT Connection Help

Apem

Apem

Apem

Soldato
Joined
9 Feb 2009
Posts
3,745
Hi guys ive got a problem with my connection only seems to do it when im gaming online.

My connection keeps dropping for about a minute and restarts according to the bt site its down to re-syncing and the hub tryign to find a better connection, well thats no use to me as it drops me from what im doing online and i get booted from the game.

Has anyone got any suggestions please as its gettign very annoyign when im owning in BF2 (I know doesnt happen often but it does happen lol) and then my connection goes down.
 
More information please:
What type of service are you getting ADSL 8/20/24?
What HH are you using
How many devices are using the HH?
Have you check to see if your phoneline is noisy?
 
Do a line test for your phone easy to do just dial 0 and listen there should be NO noise at all on the line.

Second are you using an extension for the connection from the router to the Main (NTE5) socket?

If you are try connecting the HH direct to the socket no extensions, If you are already connected to the master socket remove the front plate and plug direct to the test socket that is behind the faceplate. If it works and holds a solid connection then its the wiring in the house thats causing dropouts.

Just remember while you have the faceplate of and are connected direct to the test socket there will be no phone in the house. But you will know where the fault lies. In house or BT's d-side. if its in ur house then you have to fixit BT will charge. If its BT D-side then they will fix it free.
 
You must log in or register to reply here.
Back
Top Bottom