BT connection

Big Chris · 4 Aug 2011 at 15:02

Moving into a new place 1st Sept, there's a couple of BT phone sockets in the property but the landlord has only just taken it on and doesn't know the number, the previous tenant apparently didn't use a landline either.

BT have no record of a line at the house and want £130 to connect it. Is this correct or are they having me on? Do I have any other options?

I'm going to transfer my contract with Sky for line rental & broadband but I'm assuming BT are the only ones who can make it live again?

Big Chris · 4 Aug 2011 at 17:25

Ok so I might be in luck if there's a tone, and even then if there isn't as I can clearly see the sockets and wiring etc - it just needs activating?

I'm assuming the £130 is only if they have to get hammers and saws out and actually fit a socket & wiring?

Big Chris · 5 Aug 2011 at 13:47

Need to get in there and plug a phone in really. So I'll still be charged to reconnect it if there's no dial-tone but the wiring is intact?

Big Chris · 5 Aug 2011 at 14:38

Arses. Is it the full £130 for them to effectively plug it back in at the exchange?

Big Chris · 5 Aug 2011 at 16:10

shine said:
If your thinking of going with Sky - they will normally waive the charge and arrange for BT to connect the line for you.

Really? How do I make the order if I don't know the phone number though?

Big Chris · 5 Aug 2011 at 22:39

Cheers, I'll check the Sky website and see what's what.

I've had nothing but trouble with BT in the past so I'll only go to them for the line rental/broadband as a last resort!