Okay, a bit of history.
Week or so ago, we notice line speed had dropped from about 10mbit to 2mbit.
We're on the BT Option 3 package, but it all of their packages I notice offer "Up to 20mbit" so that's the first problem.
Just checked at BT estimate we can receive up to 6.5mbit in our area now.
Secondly we start to get issues with the internet dropping and our BT vision box failing to start up (presumably because of the lack of internet).
I stripped everything out and had the router set up by itself, tested it with different filters, made sure the settings were correct and it still didn't work.
BT admitted to there being a fault at the exchange and said it would hopefully be fixed by Monday. Internet at this point is still very intermittent and working for short periods of time before losing connection for several hours.
Tuesday an Engineer comes out and tests our line, nothing at our end seemed to be at fault and he needed further equipment to be delivered to the exchange to test it further.
Move on to today, and we get a local call from the exchange to tell us they've changed over some equipment at the exchange and to test to see if the internet is back up - I restarted the router and connected using the router home page and it worked.
It's dropped a couple times since I got it connected but seems to be okay now.
I'm tempted to change the home hub router over to an MSI router I bought a year ago.
I guess my 3 questions are;
I presume BT do not have to give any speed in particular, now it's all "Up to 20mb" now?
Would the router losing its connection to the internet (whilst maintaining a local network) be an issue our end or BT's end?
And would it be worth me swapping over the router for an MSI one (was a cable/dsl router RG60SE i think?)
Thanks.
Week or so ago, we notice line speed had dropped from about 10mbit to 2mbit.
We're on the BT Option 3 package, but it all of their packages I notice offer "Up to 20mbit" so that's the first problem.
Just checked at BT estimate we can receive up to 6.5mbit in our area now.
Secondly we start to get issues with the internet dropping and our BT vision box failing to start up (presumably because of the lack of internet).
I stripped everything out and had the router set up by itself, tested it with different filters, made sure the settings were correct and it still didn't work.
BT admitted to there being a fault at the exchange and said it would hopefully be fixed by Monday. Internet at this point is still very intermittent and working for short periods of time before losing connection for several hours.
Tuesday an Engineer comes out and tests our line, nothing at our end seemed to be at fault and he needed further equipment to be delivered to the exchange to test it further.
Move on to today, and we get a local call from the exchange to tell us they've changed over some equipment at the exchange and to test to see if the internet is back up - I restarted the router and connected using the router home page and it worked.
It's dropped a couple times since I got it connected but seems to be okay now.
I'm tempted to change the home hub router over to an MSI router I bought a year ago.
I guess my 3 questions are;
I presume BT do not have to give any speed in particular, now it's all "Up to 20mb" now?
Would the router losing its connection to the internet (whilst maintaining a local network) be an issue our end or BT's end?
And would it be worth me swapping over the router for an MSI one (was a cable/dsl router RG60SE i think?)
Thanks.
BE)