BT Fibre house move? Do I take the white box?

craptakular · 11 Nov 2013 at 08:09

I'm moving house in two weeks and have arranged to move my account over to the new address. Now in the BT guff it said about leaving the white box but mentioned nothing about getting a new one at the new address.

Do they post it out or does it come with the "engineer" when he fleeces me for £130 to flick a switch to reactivate the phone line at the new place?

gublok · 11 Nov 2013 at 08:19

i gave up on bt TBH there are much bettter deals if u look thay will charge you for a vist £60 if i reember

i moved to cable outside of my contract and thay charged my £89 to discenect me ...

craptakular · 11 Nov 2013 at 08:39

Well I am still in contract and happy with BT. It also doesn't answer my question at all

Next year I suspect I will move everything under Sky,

KIA · 11 Nov 2013 at 14:45

Do what you want with it. They won't want it back.

gman1981 · 12 Nov 2013 at 09:35

I would think you should leave it behind. You will get a new one when the Openreach chap comes along to install and activate your new Infinity service at your new place. As as far as he is concerned it's a brand new install and not a cease and re-provide.

Deleted member 77746 · 12 Nov 2013 at 09:48

No take it with you. I would if I was in the same position as in theory that box still belongs to your account.

Locky · 12 Nov 2013 at 09:50

I took mine with me when I moved and BT installed a new one so I have a spare.

freshdeniability · 12 Nov 2013 at 11:04

I'm with plus.net and moving too, the support lady said take everything, including the Openreach modem

£15 · 12 Nov 2013 at 13:28

With Sky the equipment belongs to you. With Virgin it belongs to the them. What's the score with BT?

#Chri5# · 12 Nov 2013 at 13:42

The VDSL modem belongs to BT but I've never seen them reclaim any CPE like NTU/NTEs.

Having a spare is handy if one dies. Also means you one to put unlocked firmware on (assuming it's an Echolife).

freshdeniability · 12 Nov 2013 at 22:00

#Chri5# said:
The VDSL modem belongs to BT but I've never seen them reclaim any CPE like NTU/NTEs.

Having a spare is handy if one dies. Also means you one to put unlocked firmware on (assuming it's an Echolife).

I wanted an Echolife, but got the Huawei...no unlocking for me, I'm keeping my eyes open on the auction sites for an echolife though

Caged · 12 Nov 2013 at 22:18

Is there any value in the modems? I have 2 Huaweis which aren't doing anything because I have a Home Hub 5.

Edit: You seem confused. The Echolifes are the Huaweis. There's also ones made by ECI out there.

bremen1874 · 12 Nov 2013 at 22:30

If the ISPs are going to supply routers with built-in modems there'll presumably be a demand for the modems from people who want to use a third-party router.