Has anyone here used this before? I tried it the other day as the internet connection in my new flat was delayed but I couldn't get it to work. I had to refresh/reconnect about 10 times before the homepage would load, I tried numerous times to create an account but it kept timing out.
I eventually got to the signup/payment page and entered my bank details but it just sat on the timer for 5mins having submitted. I tried again having disconnected reconnected and the same thing happened although this time I left it longer but eventually gave up.
I've just checked my bank account and they've charged me £5 twice! There's no contact details on the website so should I just ring BT and shout at them?
I eventually got to the signup/payment page and entered my bank details but it just sat on the timer for 5mins having submitted. I tried again having disconnected reconnected and the same thing happened although this time I left it longer but eventually gave up.
I've just checked my bank account and they've charged me £5 twice! There's no contact details on the website so should I just ring BT and shout at them?