BT Home Hub/ Openzone

aceface57 · 10 Jun 2011 at 10:04

Hi, at the moment while I'm waiting for my Internet to be activated I've paid the privilege to use the bt openzone option on bt home hubs with fon enabled.
When it works it's ok, the wifi signal is fine, (I'm guessing it's my neighbours).

The process for connecting is, connect via wifi and then bring up an webpage, this will redirect to the bt open zone for log in details, once these are entered you can then surf the internet.

Problem I'm having is I can be surfing the internet fine for 20mintues or so and then the connection will drop out, not the wifi, that's solid. I can't then ge the login page back up.
Starting to drive me crazy. It's not limited to my laptop either, my desktop, gf laptop and phone all suffer this problem.

Have any of you guys every experienced this, found a work around?

3dcandy · 10 Jun 2011 at 10:28

nope...however it's a minor inconvenience for the benefits you get - for example you'll get free wifi minutes wherever you go. You can't really change your neighbours settings, and I guess they'll not even know!

aceface57 · 10 Jun 2011 at 10:31

It's a major incovenience, I paid for one months access, (my internet is with sky). I dont actually have anything BT wise so this isn't free for me

I'm having to fall back on my dongle which isn't ideal, kind of annoyed as I'll get conencted for 20mintues then chucked off and I've been charged an hours usage. Really tempted to try and get my money back to be honest.

3dcandy · 10 Jun 2011 at 11:23

possibly - it's a difficult one, do you know which neighbour it is and move a bit closer? It's probably just wifi pollution which causes it to drop and that will be very difficult to solve...