BT Home-Hub Problems

Associate
Joined
19 Oct 2002
Posts
1,572
Location
Swansea
Hi All

Wonder if you can advise what the issue is, the BT Home-Hub keeps disconnecting and then sit's in a idle mode until re-powered to pick back up the connection....

Hub is plugged directly into the main BT Socket, no extentions in use.

Home-Hub shows the following -

xDSL linestate up: downstream: 2592 kbit/s, upstream: 448 kbit/s;
output Power Down: 17.5 dBm, Up: 11.5 dBm;
line Attenuation Down: 61.0 dB, Up: 31.5 dB;
snr Margin Down: 9.5 dB, Up: 17.0 dB

Not sure what the above supposed to be ?

Everything will be fine, downloading all going well, then next thing it will just disconnect, i have tried limiting download speeds to 150kb/s to see if that helps, but seems not :(

When it disconnects i also loose connection to the Hub via the Wireless Connection (Hub IP Address Times Out) and the IP-Phone does not work.....

Is there anything i should try before contacting BT ?
 
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