BT Homehub 2 dropping connection.

ElectroBlaster

ElectroBlaster

ElectroBlaster

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19 Oct 2002
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Can somebody please nose at these line stats for me! I am unsure when BT decided to ramp up our dsl from 17 to 21 but I need to know if this is a problem because of what they have done or the line has just gone bad again. We keep getting constant dropouts, it is getting very annoying now! I need to do some important stuff, one being paying for something on the MM and now im paranoid something will go wrong half way thru!
I have a DSL Nation faceplate on the master socket, homehub v2 and a bt cordless phone. It has been rock solid for months until this weekend. If BT have ramped up the speed and are profiling the line will it settle or should I be pulling the dsl faceplate off and testing the master socket? Will get somebody to call us on the phone in a minute aswell, had the usual phone rings, dsl dropout problem a few years back. I hope its not that again :rolleyes:

ADSL line status
Connection information
Line state Connected
Connection time 0 days, 0:19:42
Downstream 21,199 Kbps
Upstream 1,231 Kbps

ADSL settings
VPI/VCI 0/38
Type PPPoA
Modulation ITU-T G.992.5
Latency type Interleaved
Noise margin (Down/Up) 3.8 dB / 6.2 dB
Line attenuation (Down/Up) 22.0 dB / 11.1 dB
Output power (Down/Up) 0.0 dBm / 12.6 dBm
Loss of Framing (Local) 0
Loss of Signal (Local) 0
Loss of Power (Local) 0
FEC Errors (Down/Up) 0 / 4294967264
CRC Errors (Down/Up) 1401 / N/A
HEC Errors (Down/Up) N/A / 0
Error Seconds (Local) 426
 
Downstream SNR on that looks a little on the low side for standard config. I'd leave it powered on and connected a little longer and see if it improves.
You have a few CRC errors there, which is a decent number for the uptime but not a silly big number. However it's possible there's an issue with the line somewhere. Only way to tell is leave it be and see what happens at this point.
 
LOL your sig is great!

Anyway we never turn the hub off. Also did a call test just to make sure the modem is not dropping the connection that way, all fine so far!

Will have to just leave it for a while and see what happens.
 
You say you never turn it off.... why is the uptime in your line stat copypasta 19 minutes?
If you're not turning it off, something else is. I.E it could be overheating or generally faulty and restarting.
 
Skidilliplop said:
You say you never turn it off.... why is the uptime in your line stat copypasta 19 minutes?
If you're not turning it off, something else is. I.E it could be overheating or generally faulty and restarting.
Click to expand...

Yup that is what happens! It keeps ressetting and then the uptime starts again. So far after checking now it has been up 2:24.59 so its holding at the moment.

If its faulty or overheating then I guess its time to hassle BT.
 
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