BT Homeworld

doodah · 4 Feb 2008 at 18:13

For once im not asking a networking question.

Anyway back at home were with Virgin (ADSL 8MB). Recently it hasnt been all that, quite slow speeds in the evening which greatly increase after midnight - there are good and bad days. Trying to get my mum to leave them but she doesnt want to as she loves Virgin/Branson and she cant be without the internet (because of work). That still the case? Last i heard, isnt there a 5 day period between leaving one company and joining another?

She is thinking of going with BT Homehub, can anyone enlightenment me on how good they are?

tolien · 4 Feb 2008 at 19:19

Unless you're talking about a cease and reprovide, there's never been five days downtime changing ADSL ISPs - the downtime should be a matter of hours, if that.
There's a gap between giving your ISP your MAC key and the migration happening (which could be in the region of a week), but you should still be connected to the old ISP.

The HH's utter garbage, and there are better ADSL ISPs than BT Retail as well.

doodah · 4 Feb 2008 at 20:35

Oh right, lol been under the impression there was a few days of downtime when swapping ISPs. Cheers

marc2003 · 4 Feb 2008 at 20:44

Tolien said:
The HH's utter garbage, and there are better ADSL ISPs than BT Retail as well.

quoted for emphasis.

doodah · 4 Feb 2008 at 21:20

Might have to stick with Virgin as my mum will prob want BB and some sort of phone package, only a few arent there (BT, TalkTalk)?

tolien · 4 Feb 2008 at 21:55

There are shedloads of ADSL ISPs (and some of them are decent), and you can do what you like with the voice service - they aren't tied together by any means.

At the end of the day, with the way wholesale line rental and BT Wholesale ADSL works, there isn't really a difference in price between separate and combined packages - if the package is cheaper, it's because they're cutting from somewhere.