Associate
- Joined
- 8 Sep 2008
- Posts
- 213
- Location
- High Wycombe
Do you by chance have the email address you complained to ?
Openreach while focusing on its partial fibre (FTTC) solution to date, with the launch today of its its full fibre (FTTP) we will hopefully start to see this service available to wider areas of the UK. The current roll-out of FTTP is such that it is available to limited areas of 15 exchanges.
A range of product speeds are supported, from 40 Mbps to 330 Mbps, with the advantage from FTTP that the service will always connect at the speed ordered. The issue of contention/congestion will of course still apply, but the problems of the next door neighbours security light killing xDSL speeds become a thing of the past.
Crazy BT. After waiting for the 30th June and seeing the power cabinets being installed I rang up today to ask for my upgrade, Unavailable Still...Infinity is available 2 doors away but not yet at my house
They must be doing half a street at a time or something.![]()
Going to be ordering BT Infinity later as im fed up with all the problems with my VM connection.
When BT install the Broadband in your house will the engineer run the cables where you want them? as when VM fitted my BB i had them run the wires into my computer room which is upstairs.
Depends on the engineer. Mine was kind enough to move the socket upstairs as long as I helped him open the floorboards up for the wiring. Others on the other hand will simply refuse and say it's not their job.
Ah, so its not like VM where they connect your wiring to the outside of the house, and then run the cabling?
I have a phone socket upstairs as well as downstairs in the front room
So, Affinity is connected via a Phone socket just like ADSL.
Correct, usually to the master socket.
The engineer can run an extension up to 30m away though, how this will work through floors though I don't know.
I've just had Infinity installed but when you dial a number the dialling tone is only cleared once you press 3, 6 or 9 (I believe the other numbers are OK though as you can dial a number after that and it says your call can not be completed as dialled). Pulse works OK though! Also once in a call you can hear yourself speak? Is the only method to have this resolved is through booking an engineer visit costing £99 (if no fault is found)?
I was told to expect 60/20 and these are my speeds:
Was getting 15 meg/2 up with Be Pro previously.
You were quoted 20 up, and are only getting 9 ? I'd be very annoyed about that