BT Infinity & FTTx Discussion
- Thread starter michellez
- Start date
Update on our G.Fast install.
Turns out that our line length is around 150m as the line goes around the buildings and not direct from the cabinet down the road, which would be around 50m.
Anyhow on the BT mans machine it tested at full 330/50 and I assume the Huawei MT992 is synced at that too as speedtests show around 300 download and just under 50 upload.
Nice improvement from 80/20, just hope it remains stable!
Typical Speedtest result.
Thinking about it, the download speed could be limited by the Draytek 2760 maximum throughput? The CPU usage on it does almost hit 100% a lot of the time. Could be time for an upgrade!
Shove your laptop straight into the modem and dial a PPPoE connection to test the theory.
If you had a G.fast faceplate then your internal wiring was already isolated. The faceplate might be faulty, Openreach should replace it if that is the case.
I'm paying £6 per month for BT Sport Lite on Sky.
So my upload sync speed has always been ~20 Mb/s since we moved here 3 years ago. However, in the last couple of weeks I've noticed our upload sync rate has dropped significantly. It is now ~15 Mb/s, with an SNR margin on 7.4 dB and line attenuation of 22 dB.
I asked Plusnet about it and all they had to say was that my download SnR margin was at 3 dB and that this was a "mistake". Given that changed back in October, I cannot see how that is relevant. Are they just talking rubbish? How can I get them to look into this without dismissing it out of hand or ruining my download sync rate by changing it back to 6 dB SNR margin for no reason?
I asked Plusnet about it and all they had to say was that my download SnR margin was at 3 dB and that this was a "mistake". Given that changed back in October, I cannot see how that is relevant. Are they just talking rubbish? How can I get them to look into this without dismissing it out of hand or ruining my download sync rate by changing it back to 6 dB SNR margin for no reason?
Could be crosstalk. Upload is rarely looked at as an issue by ISP's, to the point where we don't even quote it when a customer buys the service. You generally get what you get and they only guarantee download.
My line is pretty good, had one issue that required open reach (low speed + no dial tone), but other than that, is stable, so not had much reason to call anyone in the years I was with BT.
Went with Sky in the end, as I decided I didn't really need the a lot of the extra call features and once you drop those, it's only a few £ difference, so just for convineace of one bill (have tv as well), that's fine. Still a massive saving over what I was paying bt. Router wise, not too fussed, all seem to be moreless the same in terms of features. Sky being a bit tight on only putting two ethernet ports, but not a massive issue. Sky dropped from their terms about not using equipment other than sky, so apparently no more hassle (other than a router that supports mer) to swap compared to others these days.
Thanks for the feedback on talktalk anyway
.Website quoted me upload speeds. I think it was quoted when phoning as well (wanted to keep number), can't remember. Website definitely had upload quoted though.
But it likely doesn’t form part of the minimum speed guarantee.My line is pretty good, had one issue that required open reach (low speed + no dial tone), but other than that, is stable, so not had much reason to call anyone in the years I was with BT.
Went with Sky in the end, as I decided I didn't really need the a lot of the extra call features and once you drop those, it's only a few £ difference, so just for convineace of one bill (have tv as well), that's fine. Still a massive saving over what I was paying bt. Router wise, not too fussed, all seem to be moreless the same in terms of features. Sky being a bit tight on only putting two ethernet ports, but not a massive issue. Sky dropped from their terms about not using equipment other than sky, so apparently no more hassle (other than a router that supports mer) to swap compared to others these days.
Thanks for the feedback on talktalk anyway
Website quoted me upload speeds. I think it was quoted when phoning as well (wanted to keep number), can't remember. Website definitely had upload quoted though.
Oh that, thought you meant in general. Yeah, minimum speed was only on the download.
Blimey. Something weird happened overnight. Connection dropped at 1am (as it does from time to time with Sky Fibre Max) and came back up at maximum speed. Only ever seen this happen once, nearly two years ago when it first got installed. Now I hope it never drops again. 
Blimey. Something weird happened overnight. Connection dropped at 1am (as it does from time to time with Sky Fibre Max) and came back up at maximum speed. Only ever seen this happen once, nearly two years ago when it first got installed. Now I hope it never drops again.
DLM probably dropped your noise margin to 3db which increased your sync rate.
You can actually train your line if you have the HG 612 that's unlocked by limiting the sync rate yourself for few days to achieve full speed as it lowers error rate on your line and pushes DLM to change profile.
Done that myself and it works.
Soldato
- Joined
- 18 May 2010
- Posts
- 23,336
- Location
- London
What ever changes BT have made to the BT TV web portal is utter garbage.
For one they have changed something that now stops me watching say two games simultaneously. You can only one watch one as it claims on the other screen you have too many streams running.
And two cant watch the Spurs Ajax game at all. I turned it on turned the sound off as had a call. Once call ended tried to turn the sound back on but the menu to do so didn't appear. So I refreshed the page.
And now we are back to it telling me I have too many streams running.
So I am paying for something that I cant use.
Utter garbage!
Blimey. Something weird happened overnight. Connection dropped at 1am (as it does from time to time with Sky Fibre Max) and came back up at maximum speed. Only ever seen this happen once, nearly two years ago when it first got installed. Now I hope it never drops again.
is running at a noise margin of ~2 not going to be unstable ?
Finally got my FTTP connected at the new house, 74 down 20 up, £40 a month (but with cashbacks and rewards effectively making it £30 a month). BT and Zen were the only options.
I mean, it's no Hyperoptic (who I have been spoiled with for years), but I am happy with that.
I mean, it's no Hyperoptic (who I have been spoiled with for years), but I am happy with that.
Hi guys I wonder if any of you can offer any insight into my line fault.
Basically for the last 5 weeks I have been suffering from random disconnects sometimes up to 20 times in a day and also degraded performance where as before I had a solid 80/20 connection.
So over the course of 5 week and 5 engineers visits and changed the master socket ( a filtered socked), Router, new line from the drop line junction box to the master socket they have also inspected the wires on the poles.
And after all these changes my connection is no better and the Engineers don’t seem to have a clue what to try next.
Basically for the last 5 weeks I have been suffering from random disconnects sometimes up to 20 times in a day and also degraded performance where as before I had a solid 80/20 connection.
So over the course of 5 week and 5 engineers visits and changed the master socket ( a filtered socked), Router, new line from the drop line junction box to the master socket they have also inspected the wires on the poles.
And after all these changes my connection is no better and the Engineers don’t seem to have a clue what to try next.
Last edited:
If it's still faulty then it needs to go back to Openreach until it's fixed. Have you been moved onto a different FTTC port yet?
Be careful pushing too much as they might just decide to cancel your service and mark your line down as unserviceable.
Be careful pushing too much as they might just decide to cancel your service and mark your line down as unserviceable.
Apparently there are no ports free. I’ll leave it until Zen rings me again then but I have a feeling they will push BTOR as I can get out of my contract as I am below the minimum speed they guarantee.
What’s does DCOE stand for?