Update on our G.Fast install.
Turns out that our line length is around 150m as the line goes around the buildings and not direct from the cabinet down the road, which would be around 50m.
Anyhow on the BT mans machine it tested at full 330/50 and I assume the Huawei MT992 is synced at that too as speedtests show around 300 download and just under 50 upload.
Nice improvement from 80/20, just hope it remains stable!
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Typical Speedtest result.
Thinking about it, the download speed could be limited by the Draytek 2760 maximum throughput? The CPU usage on it does almost hit 100% a lot of the time. Could be time for an upgrade!
I've been having serious issues with g-fast disconnecting a few times a day. BT have been once already and said my internal wiring is all shot. I asked BT to disconnect all the sockets apart from the main socket. I was still having issues until Zen asked me to take the bottom half of the g-fast faceplate off and plug the modem straight into the socket via a splitter. It's only been 24 hours but it seems to have done the trick. I'm not sure why as BT were quite adamant that splitters should not be used.
@Avalon and @j_walsh I know you guys had issues, any ideas?
Could someone who uses BT please confirm what they pay for BT Sport on Sky in HD please?
Could be crosstalk. Upload is rarely looked at as an issue by ISP's, to the point where we don't even quote it when a customer buys the service. You generally get what you get and they only guarantee download.So my upload sync speed has always been ~20 Mb/s since we moved here 3 years ago. However, in the last couple of weeks I've noticed our upload sync rate has dropped significantly. It is now ~15 Mb/s, with an SNR margin on 7.4 dB and line attenuation of 22 dB.
I asked Plusnet about it and all they had to say was that my download SnR margin was at 3 dB and that this was a "mistake". Given that changed back in October, I cannot see how that is relevant. Are they just talking rubbish? How can I get them to look into this without dismissing it out of hand or ruining my download sync rate by changing it back to 6 dB SNR margin for no reason?
I never called them, no, i can only speak for their network which seemed excellent to me. Low latency always (for FTTC) and never any evidence of shaping or controlling of traffic. I guess my experience was as good as it could have been from an openreach perspective, in that my line has never suffered from issues on that side.
I used the live chat a few times to update deals as you do need to stay on top of them, i think the standard 80/20 price is around £38 vs around £25 on a deal. The live chat works well although clearly the staff follow a script, so you need to play along with that.
As above, I have never had to call them, that said I never had to call plusnet or BT either so I can’t really compare.
I’m moving house soon so I will need to call them and see what happens, I will report back!
Their router seems fine, no crashes and the UI seems fine. Sure it doesn’t have all the features of a high end AP but you don’t expect it to, WiFi signal seems fine.
Could be crosstalk. Upload is rarely looked at as an issue by ISP's, to the point where we don't even quote it when a customer buys the service. You generally get what you get and they only guarantee download.
But it likely doesn’t form part of the minimum speed guarantee.My line is pretty good, had one issue that required open reach (low speed + no dial tone), but other than that, is stable, so not had much reason to call anyone in the years I was with BT.
Went with Sky in the end, as I decided I didn't really need the a lot of the extra call features and once you drop those, it's only a few £ difference, so just for convineace of one bill (have tv as well), that's fine. Still a massive saving over what I was paying bt. Router wise, not too fussed, all seem to be moreless the same in terms of features. Sky being a bit tight on only putting two ethernet ports, but not a massive issue. Sky dropped from their terms about not using equipment other than sky, so apparently no more hassle (other than a router that supports mer) to swap compared to others these days.
Thanks for the feedback on talktalk anyway.
Website quoted me upload speeds. I think it was quoted when phoning as well (wanted to keep number), can't remember. Website definitely had upload quoted though.
But it likely doesn’t form part of the minimum speed guarantee.
Blimey. Something weird happened overnight. Connection dropped at 1am (as it does from time to time with Sky Fibre Max) and came back up at maximum speed. Only ever seen this happen once, nearly two years ago when it first got installed. Now I hope it never drops again.
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Blimey. Something weird happened overnight. Connection dropped at 1am (as it does from time to time with Sky Fibre Max) and came back up at maximum speed. Only ever seen this happen once, nearly two years ago when it first got installed. Now I hope it never drops again.
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If it's still faulty then it needs to go back to Openreach until it's fixed. Have you been moved onto a different FTTC port yet?
Be careful pushing too much as they might just decide to cancel your service and mark your line down as unserviceable.
Ask the next engineer to contact the DCOE for advice. There should be some test ports in the cabinet otherwise they need to get more capacity added.