BT Infinity & FTTx Discussion

You use the number and you don't need a service ID, it might take a bit of time for the checker to start to work for you, mine took a few hours.
 
I currently have the standard BT package. I have the BT Home Hub 2.0 Fibre. I'm currently getting around 37mb download and 2mb upload. Now on the BT website it says I could with BT Infinity get around the same download speeds as the one I have now, however around 8mb upload. What I'm trying to say is, is the 5mb upload difference between the standard one and BT Infinity worth it. (BT Infinity is the one with 5mb higher upload speed, BT 'claim' on their website)
 
Ye mate. I'm wondering what to do because surley Infinity won't give me that much of a greater speed. Is 5mb more upload worth it?
speed.jpg
 
I currently have the standard BT package. I have the BT Home Hub 2.0 Fibre. I'm currently getting around 37mb download and 2mb upload. Now on the BT website it says I could with BT Infinity get around the same download speeds as the one I have now, however around 8mb upload. What I'm trying to say is, is the 5mb upload difference between the standard one and BT Infinity worth it. (BT Infinity is the one with 5mb higher upload speed, BT 'claim' on their website)

What you have to remember is when it comes to online gaming, its the upload speed that determines your game play.

You can only download as fast as your peers are uploading and they can only download as fast as your upload.
 
I currently have the standard BT package. I have the BT Home Hub 2.0 Fibre. I'm currently getting around 37mb download and 2mb upload. Now on the BT website it says I could with BT Infinity get around the same download speeds as the one I have now, however around 8mb upload. What I'm trying to say is, is the 5mb upload difference between the standard one and BT Infinity worth it. (BT Infinity is the one with 5mb higher upload speed, BT 'claim' on their website)
You can't get more than 2Mb unless you're on the Unlimited (Option 2) package. And yes, it does make a bit of a difference I've noticed. I used to be on Option 1 - switched to Option 2 during a special offer and I've got 7.5Mb up now. Makes for some extremely comfortable latencies in games.
 
Got installed at my house today. I hate speed tests to be honest, but for once this seems pretty accurate which is also good given the time of day:

1417401290.png
 
hey guys,

So I've ordered BT infinity coming August 17th. Having read the more recent posts - will I have to have it wired then? Can you not use a different router? My master socket is in my master bedroom you see but desktop is in living room. I would like as fast as possible and I play games online so am I going to have to fashion a wired connection to get the full speed/set it up via the non master socket?

Any advice would be great.

Wu
 
You can use a different router if you like, it just has to have an Ethernet WAN interface for the Openreach modem to plug into, so basically not an ADSL router.

You can get the Openreach engineer to install a new socket for you and make that the master and they'll then wire the other sockets in as extensions. I would definitely recommend wired though with these speeds, even if you leave the Openreach modem by the master socket and run ethernet from that to your router of choice.
 
just have a look at the path between your existing master socket and the desktop before he comes and see if there is an easy route through that a wire can easily be tacked up by the BT Engineer or preferably hidden especially if you do it yourself with ethernet cable.

I didn't want him to touch my walls never know what kind of mess they would make, especially when it turned out mine was an apprentice 6 months into the job.
So I did it myself, sadly there was no route internally so outside it went. Most of it is hidden under the canopy over our front door, luckily the other side of the wall is where our PC's are.
 
What you have to remember is when it comes to online gaming, its the upload speed that determines your game play.

You can only download as fast as your peers are uploading and they can only download as fast as your upload.

Only if he is hosting a server.
 
Is anyone here who regularly downloads torrents able to perform a speed test during peak hours please? Is the shaping really that bad?

From 5pm - 12am its impossible, you'd be lucky to even pull 10kbps

Torrenting is silly anyway not worth the risk.
 
My order update: :(

Originally placed order on 13th June, BT was booked to come and install fiber on 23th july. I received nothing in the mail or anything of the sort. I called up on the day and they said there was a problem with the order (their fault). So they placed the order for the 5th august (today). I received a letter for the new line and some sms. The open reach guy came today and installed the line. I asked him if he was going to install the fiber he asked if i had received my welcome pack. Which i had not received at all. So I have a new phone line which i am already paying for that is not in use. No more information received from BT regarding the installation of the fiber. I tried phoning them up and got transferred to three different departments, still not through to correct department, as i had to go to work I hang up. Just tried again from work and spent 10mins on hold only to get through to the wrong department.

I initially thought that i should pay the extra £10 a month to go with BT business because of past experiences with fascist BT residential and thought i would get better service and better support. I do regret it completely, this is now almost 1 month with no internet. I am tempted to cancel the whole thing and just go back on to 7mbit BE.

Verdict: BT business is unorganized and by far the worse company i have ever dealt with in my entire life. Worse than virgin, if that is even possible...

edit: Finally got through to the correct department. Wow. BT said that they can't place an order for the fiber on my line (yet) as their system does not have that option :confused: so they will put me on broadband advance package and then convert it to fiber afterwards. What a big mess. Of course BT broadband package is a joke, 50gb usage allowance. Now i can see this going from bad to even worse. Next thing i will start to get billed for the broadband package and I will phone up and no one will know anything about it. Then I will have to cancel it and try to get out of the 24 month contract etc. hahahha. Not to mention that BT have now changed their business fiber to only one package at £30 a month with 100gb allowance, which i obviously would not have gone for. So my unlimited for £35 is no longer available but i was quoted on that. Not sure what to do, if they do not sort this out, i am definitely going to cancel it all and call back BE.
 
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Had my install done yesterday, took a wee while to get the line in but worth the hassle.

Only managing about 30/8, but that's still a good improvement over Sky LLU (20/1) at our old flat.

As far as torrents go, I was prepared for daft slow speed, but I was going from 6pm to 11pm last night at around 1Mb/s - far from full whack, but not as bad as I'd expected - and even got over 2Mb/s for a few minutes (as that's all it needed :)) around 7pm tonight. We'll see if this keeps up :) Not holding my breath though ;)

I also didn't receive my welcome pack/HH3, but the engineer had a HH2 in the van that he hooked me up with. Tried to tell him not to bother but, apparently, they have to set up the router as part of the install.
 
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