BT Infinity & FTTx Discussion

I've been on the Full Fibre 900 package since the end of March and have been very impressed. You don't see much difference in speed with general browsing with say if you had a 100Mbps connection but downloading is just a whole new level of silly.

What I haven't been impressed with is the BT Smart Hub 2 they provide, every so often I would get random disconnects for up to 3 minutes at any point in the day. I looked through the logs of the Smart Hub to see lots of these 'PPP termination requests' and then the WAN connection would restart, happened a good few times while I was in a meeting/video call, very frustrating. I couldn't find much info about it other than the possibility of it being a faulty router or BT sending updates to the router. Either way I decided to replace the router with a Netgear Nighthawk R7800 and for a good week now the connection stability has been rock solid (touch wood).

I have everything wired in but with the BT Smart Hub I could only just break the 900Mbps barrier on a few occasions when doing any speed tests. I've found it difficult to max out the speed via the speed test website (same for other speed test sites), the web browser seems to be holding it back because since using the Ookla Speedtest Windows app I'm regularly hitting 930Mbps+. It is also tricky to find a decent speedtest server that can handle the gig speeds, been through a fair few but found one in London that pretty much maxes me out every time.

Here's a recent history of results I've done today and in the middle of last night (I was up late working), I get roughly similar speeds during the working weekday too:

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Overall very pleased, we'll see what happens when more people get on the service in my area!
 
I won't be using their SnartHub, as soon as the engineer has left I'll unplug it and either shove it a cupboard or give it to my parents to replace their HH5.

For a speedtest I'll fire up iperf on a cloud hosted VM which has a 10Gbps connection and see what I get.
 
I've currently got a RT68U Asus router, however it's not a modem, if I got a modem router is it a matter of just plug and play? Or do I have to request username etc.
 
Says Full Fiber 900 is available for me today.

£59.99 though.

Full Fiber 100 is £39.99.
Little bit expensive I was hoping the cheapest FTTP was only a little more expensive than the fttc.

The cheek to charge £9.99 delivery, so the person installing it doesn't bring the equipment with them?

So honestly is it worth going for the 100 package at 150Mb Vs fttc at 70Mb, £39.99 Vs £27.

Do they remove your copper line while they are installing the optical.
 
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The BT hub is shipped to you, the person installing the service is from Openreach.

They don't touch the copper line when installing FTTP, that stays where it is.
 
The BT hub is shipped to you, the person installing the service is from Openreach.

They don't touch the copper line when installing FTTP, that stays where it is.
So you'd have two lines to your house one serving nothing at all. I'd want rid of it, be a right eyesore if every house had 2 lines to it.
Our copper one is really baggy.
 
For a speedtest I'll fire up iperf on a cloud hosted VM which has a 10Gbps connection and see what I get.

I am interested in this, I tested iperf on the local network but would definitely want to test the WAN side of the router I bought. I assume you'd setup a cloud hosted VM yourself?


I've currently got a RT68U Asus router, however it's not a modem, if I got a modem router is it a matter of just plug and play? Or do I have to request username etc.

There will be difference between FTTC and FTTP, I had to make sure I got a router that had a WAN port on it (not a VDSL port for the phone line). There is a separate ONT box on my wall where the fibre comes in from outside and then from there an ethernet cable to the WAN port on my router. Looks like the RT68U would be fine for FTTP.

Pretty simple for me to setup, entered in the standard BT router username with no password and away it went.
 
The BT hub is shipped to you, the person installing the service is from Openreach.

They don't touch the copper line when installing FTTP, that stays where it is.

So you'd have two lines to your house one serving nothing at all. I'd want rid of it, be a right eyesore if every house had 2 lines to it.
Our copper one is really baggy.

When I had mine installed last September they used the copper line for the telephone.
 
When I had mine installed last September they used the copper line for the telephone.
I think for new installs now they are trying to move people over to Digital Voice, which is VoIP through the Smart Hub. It makes sense as the PSTN has less than five years left before it's shut down.
 
I don't have a telephone, all my line has plugged in is the Plusnet router.

I think for new installs now they are trying to move people over to Digital Voice, which is VoIP through the Smart Hub. It makes sense as the PSTN has less than five years left before it's shut down.

That’s make sense, I’m surprised they did not do that with my install as they had to install a new copper line!
 
Plusnet is up on the 28th so it's getting time to switch think I'm going to do it what's £10 a month important thing is to get onto a FTTP connection.
 
That’s make sense, I’m surprised they did not do that with my install as they had to install a new copper line!

September was still before the product launched properly, on your next regrade/contract renewal you'll probably be offered it.
 
September was still before the product launched properly, on your next regrade/contract renewal you'll probably be offered it.

My fibre install is a twin cable that has fibre and a thin copper twisted pair for voice only.

When they did my install they run a new cable for the telephone line (the termination box is installed on my neighbours property) mine was Originally run in what looked like internal cable, even the install engineer was surprised.

I had to have a new duct installed as the original was not large enough or had debris in.
 
When they did my install they run a new cable for the telephone line (the termination box is installed on my neighbours property) mine was Originally run in what looked like internal cable, even the install engineer was surprised.

I had to have a new duct installed as the original was not large enough or had debris in.
I should have mentioned, my fibre comes over the telegraph pole. It's probably why it's separate cables for you.
 
I am interested in this, I tested iperf on the local network but would definitely want to test the WAN side of the router I bought. I assume you'd setup a cloud hosted VM yourself?

I've got a few VM's in place already - 2 as authorative DNS servers for my domains, 1 as my Unifi controller and another doing pretty much nothing but I've got $100 of Vultr credit so it costs me nothing.
 
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