BT Infinity & FTTx Discussion

1312043473.png


Still going good here, however there is a slight problem. If I'm downloading torrents my msn will disconnect and sometimes even the broadband light on the HH3 will go orange for a few seconds, it's fine when I'm not running torrents though, any way to fix this or is it a faulty HH3?
 
woffle99 said:
It is weird - thought it was just me or my PC until I came here. I'm also wondering whether they are throttling the downloads for the games that were on introductory offer at PC Word's new digital downloads site - every time I try it tells me its going to take over a 1000 hours to download.
Click to expand...

They are throttling them - tried downloading during the day and speeds went right up. I can kind of appreciate the whole bandwidth throttling thing (though SKY who I was with before seemed to be OK without it) but when they just lump all bittorrent traffic in together - legit and not so legit, then it's just annoying.
 
Kinda like the throttling myself, keeps the pings low and speeds quick.. (for my newsgroups).

When I was on BeThere during peak times pings would go up and the whole Internet felt less responsive.
 
Speeds have totally droped again.

Had Infinity installedo n Wednesday last week, equipemnt needed a restart on Tuesday.

Two days later... it needs another restart. Im down to 4mb/s from 37mb/s.

Is this nomal? The engineer told me to leave it on 24/7.

At the moment, it looks like turning it off daily would probably help it stay at the correct speeds.
 
opethdisciple said:
Speeds have totally droped again.

Had Infinity installedo n Wednesday last week, equipemnt needed a restart on Tuesday.

Two days later... it needs another restart. Im down to 4mb/s from 37mb/s.

Is this nomal? The engineer told me to leave it on 24/7.

At the moment, it looks like turning it off daily would probably help it stay at the correct speeds.
Click to expand...

What's your IP Profile now?
 
.Griff. said:
What's your IP Profile now?
Click to expand...

:(

Regretting BT infinity today.

Line has dropped 3 times since I'v been home.

Engineer told me to leave it on 24/7 which is exactly what I have been doing, but I came home to find my speeds down from 37mbps to 3.7mbps.

3 restarts and line drops later and Im posting this....

Going to call BT and tell them this is not acceptable.

I cant be looking over my shoulder the whole time expecting my internet to drop.
 
.Griff. said:
What's your IP Profile though?

What result do you get from the Bt Speedtester?
Click to expand...


This is what im getting after 3 restarts of the equipment :confused:

1313852929.png


Last night it was fine, came home today (left onb as engineer told me too) and it was 10x slower inother words, rather than downloading at 4.4MB/s topping out at 500KB/s :confused:

I'v realised something, when my speed drops as it does, even if I get it back up, the equipemt will still need a restart again untill its stable.
 
I haven't turn the modem or router off since its been installed here, Haven't needed to either.
 
So far in a week I'v had to turn the equipment off on 3 sepearate ocasions as speeds bombed by a factor of 10!!

Im going to tell BT over the weekend this is the situation.
 
Last edited:
opethdisciple said:
So far in a week I'v had to turn the equipment off on 3 sepearate ocasions as speeds bombed by a factor of 10!!
Click to expand...

The problem however is each time you turn off the modem the DLM "could" interpret that as a line drop.

The reason I keep asking you what your IP Profile is and what the BT speedtester results are is those are the only factors BT will pay any attention to.

Unless you run the BT speedtester and it shows a problem BT will simply tell you to go away.
 
.Griff. said:
The problem however is each time you turn off the modem the DLM "could" interpret that as a line drop.

The reason I keep asking you what your IP Profile is and what the BT speedtester results are is those are the only factors BT will pay any attention to.

Unless you run the BT speedtester and it shows a problem BT will simply tell you to go away.
Click to expand...

Do you mean this: http://speedtester.bt.com/

What will it do if I run it?

My speeds are good and the line is stable.

The only problem is:

1. Overnight (eg last night) the speeds dropped all th way down to a max of 500KB/s.

2. Its taken 3 reboots of the equipemt to get the speeds back and for the line to remain stable again.
 
Last edited:
That's it.

It does two things.

Shows the speedtest results and confirms which IP Profile you're on.

As I said in my previous post simply restarting your equipment (I assume you're referring to the OR/Huawei modem in that) could lead to even more problems as BT's DLM might interpret those restarts as line faults and adjust your IP Profile and/or level of interleaving as a result.

opethdisciple said:
My speeds are good and the line is stable.
Click to expand...

Eh?

"Regretting BT infinity today....Line has dropped 3 times since I'v been home."

"Its taken 3 reboots of the equipemt to get the speeds back and for the line to remain stable again."

" I cant be looking over my shoulder the whole time expecting my internet to drop."

" At the moment, it looks like turning it off daily would probably help it stay at the correct speeds."
 
Last edited:
Ok test results are:

Download speedachieved during the test was - 35591 Kbps
For your connection, the acceptable range of speedsis 12000-38717 Kbps .
Additional Information:
IP Profile for your line is -38717 Kbps

and

Upload speed achieved during the test was - 8211 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 10000 Kbps


We were unable to identify any performance problem with your service at this time.
It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.
If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.


Question is why does my speed bomb over night, literally by a factor of 10!
 
You must log in or register to reply here.
Back
Top Bottom