BT Infinity Issues - Please read

spluff

spluff

spluff

Soldato
Joined
19 Oct 2002
Posts
2,599
Hi all,

I reported issues over weekend where its timing out to certain websites like bbc.co.uk but was ok for bbc.co.uk/sport. Also ultimate team website kept timing out.


Tracert

Tracing route to bbc.co.uk [212.58.241.131] over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms BThomehub.home [192.168.1.254]
2 6 ms 6 ms 6 ms 217.32.144.68
3 12 ms 37 ms 32 ms 217.32.144.94
4 12 ms 12 ms 12 ms 213.120.181.34
5 11 ms 11 ms 12 ms 217.41.169.63
6 12 ms 11 ms 12 ms 217.41.169.107
7 11 ms 11 ms 11 ms 109.159.251.115
8 20 ms 25 ms 20 ms core2-te0-12-0-6.ilford.ukcore.bt.net [109.159.2 51.7]
9 19 ms 19 ms 19 ms peer2-xe3-0-1.telehouse.ukcore.bt.net [109.159.2 54.235]
10 33 ms 55 ms 17 ms 194.74.65.42
11 * * * Request timed out.
12 20 ms 18 ms 19 ms ae1.er01.rbsov.bbc.co.uk [132.185.254.46]
13 21 ms 21 ms 21 ms 132.185.255.60
14 17 ms 17 ms 18 ms 212.58.241.131

I was asked to reboot routers several times which I did.... late last night bbc seemed to work okay again.

I have another issue now that all my wireless devices connect ok to router but cannot load websites any more or load very slowly.... Any ideas?
 
Try OpenDNS, i had a lot of DNS issues which cause similar problems to what your experiencing, if no luck then its not hard to change back.
 
Then there isn't much you can do unless you're willing to replace the router.

It's not necessarily a DNS problem at all, or it could just be a temporary issue. Does changing the DNS settings on the Windows machines fix it?

Google's DNS servers are worth a try as an alternative to OpenDNS. They're at 8.8.8.8 and 8.8.4.4.
 
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