Bt infinity latency issues.

[aaron]

Hi guy's this may well be the wrong sub forum but thought it might be the best place to get replies so sorry in advance.

Basically we have had BT infinity in the house for the past 6 months or so and it has honestly been great so far. However the past few days we have been having serious issues with it working.

One minute the internet's working absolutely fine with 37 mb download 10 upload speed and the next minute its unusable with download speeds as low as 400kb and then the next minute it will be right up again.

this is highly irritating while gaming as my ping will jump from about 32 up to about 500-2000...sometimes as far as 30,000 and then suddenly it'll be all fine again. But this never lasts long...about 5 minutes at most before it jumps back down again.

Just wondering have you guys had any similar issues and if so did it sort itself out or is it worth getting BT out?

Cheers.

 

[aaron]

Nope, nothing unfortunately. we have 3 pc's connected but nothing doing anything intensive.

Edit: doh yeah i missed the networks forum, sorry if dons would like to change it its no problem. Sorry.

And yep wireless.

 

[aaron]

Well they are all laptops that are connected to it however they all have wireless N cards in them and they have alll been working great for the last 6 months or so which is rather weird.

 

[aaron]

Okay guys this is my winMTR reading:

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| api.home - 4 | 329 | 318 | 2 | 178 | 1920 | 30 |

| 217.32.144.65 - 9 | 270 | 247 | 8 | 303 | 3934 | 167 |

| 217.32.144.110 - 6 | 313 | 297 | 8 | 202 | 2004 | 73 |

| 213.120.181.34 - 9 | 273 | 249 | 13 | 279 | 3919 | 99 |

| 217.41.169.63 - 9 | 256 | 233 | 13 | 374 | 4834 | 14 |

| 217.41.169.107 - 6 | 292 | 277 | 13 | 344 | 4356 | 276 |

| acc1-10GigE-0-2-0.sf.21cn-ipp.bt.net - 5 | 299 | 287 | 0 | 376 | 4356 | 242 |

| core1-te0-13-0-2.ealing.ukcore.bt.net - 7 | 281 | 264 | 0 | 393 | 4890 | 242 |

| peer1-xe2-0-0.telehouse.ukcore.bt.net - 6 | 288 | 272 | 0 | 377 | 3682 | 165 |

| 195.99.126.113 - 6 | 290 | 274 | 0 | 397 | 3334 | 251 |

| 209.85.252.186 - 5 | 292 | 278 | 20 | 407 | 3892 | 242 |

| 72.14.238.63 - 7 | 278 | 260 | 20 | 412 | 3891 | 121 |

| lhr08s04-in-f7.1e100.net - 5 | 294 | 281 | 0 | 409 | 4356 | 243 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

EDIT: thanks simulator, unfortunately i missed it before posting this thread but any other problem in the future ill go there.

And thanks Rroff ill test it out assuming i can download the sodding thing .

 

[aaron]

Right guys ive used that inSSider program and noticed a correlation between the high pings and a drop in amplitude. Any ideas what could be causing this...screenshot down below shows it where the arrows are pointing.

Okay never mind, still getting spikes while the amplitude stays the same.