BT internet question

tgbyhn10111

tgbyhn10111

tgbyhn10111

Associate
Joined
11 May 2007
Posts
311
Just checked broadband availability for my new address and got the response below - what does it actually mean (to my wallet and the service I can expect to recieve and what the hell is de-DACS?)


Your exchange is ADSL enabled, and our initial test on your line indicates that your line should be able to have an ADSL broadband service that provides a line rate up to 1Mbps. However due to the length of your line the 1Mbps service may require an engineer visit who will, where possible, supply the broadband service.

Our test also indicates that your line should be able to support a potential ADSL Max broadband line rate of 3.5Mbps or greater.

The actual ADSL Max line rate supportable will be determined during the first 10 days of use, after which time the highest stable rate possible will be set.

If you decide to place an order, a further test will be performed to confirm if your line is suitable for the service you wish to purchase.

Thank you for your interest.


Note: You will be able to receive a Broadband service but could experience a slightly longer product delivery time, typically within 10 days as your telephone line running from your premises will need to be changed to enable this (a process referred to as 'de-DACS'). In some rare instances BT may need to undertake significant engineering work to provide service that could further extend the product delivery time (up to around 40 days is possible, but rare). An estimated service delivery time will be provided to your Broadband Provider following a site survey.
 
Dacs = A line that is shared (for voice) between you and someone else. They have to either move the other person onto another line or put in a new line as DSL doesnt work with DACs. It can take a while but wont cost you anything

What else did you exactly want to know?
 
I wanted to know if this information is a generic bit of text the BT broadband checker spews out or if it is very specific to my line.

I wanted to know if I will be charged for any work they need to do in order to put me a line in or enable it for broadband.

I will be renting at the property. I did think the landlady said there was already a BT line in there and they had used broadband before but I may very well be wrong. It's a very small village and they did have a local wireless system that served the village but she said it wasn't very good - I'll check ASAP.

The main thing is I don't want to get a bill for sorting the line out as I is broke.

I have been with cable till now and know nothing about ADSL. Can I pick any broadband provider to supply this address? I'm on 2mbps at moment but 512k would do. Just needs to be cheap and reliable.

Is there anything I should know about adsl / getting a new service / good deals?

Thanks
 
tgbyhn10111 said:
I wanted to know if this information is a generic bit of text the BT broadband checker spews out or if it is very specific to my line.

I wanted to know if I will be charged for any work they need to do in order to put me a line in or enable it for broadband.

I will be renting at the property. I did think the landlady said there was already a BT line in there and they had used broadband before but I may very well be wrong. It's a very small village and they did have a local wireless system that served the village but she said it wasn't very good - I'll check ASAP.

The main thing is I don't want to get a bill for sorting the line out as I is broke.

I have been with cable till now and know nothing about ADSL. Can I pick any broadband provider to supply this address? I'm on 2mbps at moment but 512k would do. Just needs to be cheap and reliable...
Click to expand...

Is specific to your line as if you just put in your postcode it would only tell you estimated speed and not about the DAC's

No charge for removing DAC's however if you line has/is DAC's then the previous tenants counldnt have had ADSL on it. Any ISP (apart from some of SKY or BE if no LLU on exchange) will do, and you should get upto 3meg but might be slightly higher or low as you can be 100% until its connected
 
I think the landlady has sky TV already so may get a discount for broadband and I was considering BE for broadband as I had heard good things about them so what are the issues with SKY / BE over other providers?
 
You won't be able to get Be if they don't have their kit installed in your exchange, and similarly with Sky you'll only get Connect.

It's also possible that you won't get any service if the cost of removing DACS is too high.
 
tolien said:
You won't be able to get Be if they don't have their kit installed in your exchange, and similarly with Sky you'll only get Connect.

It's also possible that you won't get any service if the cost of removing DACS is too high.
Click to expand...

So Sky and Be have to have their own kit in exchanges then? How do I find out if i can get them, if I call the SKY and Be will they be able to tell me straight away if their kit is in the exchange? I don't want to initiate an order untill I know what I'm getting into.

What is Connect a ISP or a technology?

Thanks
 
It's explained in the sticky - LLU = Local Loop Unbundling, the process of the ISP sticking their kit in the exchange.
 
They do if they want to provide a service without paying BT for their wholesale products.

As noted above, if this is a small village and exchange capacity is an issue / the cost of running a new line is too high then the DACS will stay installed and you won't get ADSL.
 
It's about the smallest village you could ever find about 20 houses and a pub (thank God.) It's about 2.5-3 miles from the exchange in another village - does that affect anything.

Here it is
http://tgbyhn10.myphotoalbum.com/view_photo.php?set_albumName=album01&id=aerial

So the only option may be BT then - I assume if it's a BT line they will have their kit in there.

Any way to get a good discount from BT?
 
Bear in mind that a BT line and BT Wholesale ADSL doesn't mean you have to go with BT Retail as your ISP - there are literally dozens of ISPs available.
A good starting point might be sticking a phone number or postcode into Samknows.
 
OK it's not looking good for competition, just about everything is red. The only thing that's available is the following:

Broadband availability overview
ADSL: Yes

BT Wholesale information
ADSL status: Enabled as of 28/02/2006
ADSL Max status: Enabled as of 31/03/2006

http://www.samknows.com/broadband/exchange.php?ecode=WNLBD

Is there some way I can find out which suppliers are available from the above so I can compare them?

Can I pick any ISP who use BT Wholesale ADSL as a provider? for example

http://www.thinkbroadband.com/isp/namesco/package/167.html


Thanks
 
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