BT just being slow, throttling me or just where I live?

Silenced

Silenced

Silenced

Associate
Joined
26 Dec 2008
Posts
1,020
Location
Cornwall
Hey OcUK,

I'm beginning to get frustrated by BT, I currently believe I am being throttled (Invariably because from high amounts of downloads)

I was wondering if there is any way for me to increase my speeds from what I was getting, as of 7 days ago.

7 days ago I would be able to peak around 80-90KB/s (Used to be 56KB/s until they bucked their idea's up) and I am currently getting -

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Given what my homehub states -

ADSL line status
Connection information
Line state Connected
Connection time 7 days, 16:46:06
Downstream 256 Kbps
Upstream 288 Kbps
ADSL settings
VPI/VCI 0/38
Type PPPoA
Modulation ITU-T G.992.1
Latency type Interleaved
Noise margin (Down/Up) 14.1 dB / 6.0 dB
Line attenuation (Down/Up) 63.5 dB / 31.5 dB
Output power (Down/Up) 10.4 dBm / 11.5 dBm
Loss of Framing (Local) 13
Loss of Signal (Local) 2
Loss of Power (Local) 0
FEC Errors (Down/Up) 42514 / 76
CRC Errors (Down/Up) 512 / 2147480000
HEC Errors (Down/Up) nil / 43
Error Seconds (Local) 989

Is there any other providers that would give me a faster speed?

Then I also have another question, as I live in Cornwall BT are currently rolling out their fibre and should be ready by March 2012, I live about, 25m from a cabinet, any idea on the speeds I'd be likely to get?
 
It seems you have a capped line mate, you can tell this by your downstream noise margin showing 14.1db. it should normally be around 7db on an uncapped line. You have a very long line as well just like myself with an Line attenuation of 63.5db so your are only going to see a connection of around 2mb tops i think. Best thing to do is give BT a call and ask them to uncap the line as you have improved the wiring in your home. Also if you have not done so already plug your connection into the test socket on your phone socket. You will have to remove the 2 screws holding the lower part of the face plate on then you will see a test socket on the right hand side, plug in there and post the stats up again

hope this helps
 
Use this to see what exchange you're connected to, how far you're away from it, and see what's on offer for you: http://www.samknows.com/broadband/exchange_search

Personally I would go for Be if you can as they do not throttle you during peak times. I heard Sky LLU is also pretty good these days but not sure if they throttle you or not.

As for Infinity, if you live about 25m away from the cabinet then you should be able to get the max 40mb speed. I heard BT also plans to boost the speeds to 80mb, which you should be able to get as well.
 
2 billion CRC errors on upload in 7 days is quite a lot, that's 300 million CRC per day or 2000 per minute. Not sure what would be acceptable but I think that for every CRC error your router has to resend the information.

Try plugging directly into the master socket with all other extensions removed and see if this persists.
 
Just reset my router in hope speeds would get better. Now at -


Line state Connected
Connection time 0 days, 0:02:48
Downstream 928 Kbps
Upstream 448 Kbps
ADSL settings
VPI/VCI 0/38
Type PPPoA
Modulation ITU-T G.992.1
Latency type Interleaved
Noise margin (Down/Up) 9.8 dB / 7.0 dB
Line attenuation (Down/Up) 63.5 dB / 31.5 dB
Output power (Down/Up) 14.9 dBm / 12.4 dBm
Loss of Framing (Local) 0
Loss of Signal (Local) 0
Loss of Power (Local) 0
FEC Errors (Down/Up) 0 / 0
CRC Errors (Down/Up) 0 / 2147480000
HEC Errors (Down/Up) nil / 0
Error Seconds (Local) 0

Does my noise margin show that I'm still being throttled? This is the max speed I can get on this line as far as I've had from BT anyway
 
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