Bt phone line / sky bb question

D18241 · 5 Aug 2010 at 22:08

Thought you had to have a bt phoneline to be able to get sky bb but parents seem to think that you can switch over from bt phoneline onto a sky one to save paying bt for the line rental

MissChief · 5 Aug 2010 at 22:09

You need an active line from someone so yes, you need Line Rental. Sky Line rental is £11pm.

J.B · 6 Aug 2010 at 14:04

Its still a BT line but sky take over the management of the account. You pay sky the line rental but if it goes wrong you still get an openreach engineer come out.

PiKe · 6 Aug 2010 at 14:10

Also if you're under contact with BT you'll have to buy out the remaining months.

edGfaCTor · 6 Aug 2010 at 14:22

As others have said it's still bt line you just use sky as middle man so if you have any problems you go to sky and they will then contact bt if they think you need call out but if there is nothing wrong bt will charge you there call out fee.

PiKe · 6 Aug 2010 at 14:30

edGfaCTor said:
As others have said it's still bt line you just use sky as middle man so if you have any problems you go to sky and they will then contact bt if they think you need call out but if there is nothing wrong bt will charge you there call out fee.

That's no different to how it works directly with BT.

FoxEye · 6 Aug 2010 at 17:30

I was pretty confused when I first looked into it. LLU seems to come in a number of flavours, including "full unbundling" and "shared access". I'm with TT, who take over the responsibility for operating your line, your voice service and your broadband service.

Sky do the shared access thing, where BT still operate/maintain your line, but Sky provide the services such as voice and bb. You can pay Sky your line rental, but I think it goes straight to BT anyhow?

With full unbundling, if you have a fault on your line and you phone BT, they'll tell you to naff off

Well that's the understanding I came to, it's probably wrong

I found a diagram to help confuse you more

http://www.ofcom.org.uk/static/archive/oftel/publications/broadband/dsl_facts/LLUbackground.htm

Zico · 6 Aug 2010 at 18:54

FoxEye said:
I was pretty confused when I first looked into it. LLU seems to come in a number of flavours, including "full unbundling" and "shared access". I'm with TT, who take over the responsibility for operating your line, your voice service and your broadband service.

Sky do the shared access thing, where BT still operate/maintain your line, but Sky provide the services such as voice and bb. You can pay Sky your line rental, but I think it goes straight to BT anyhow?

With full unbundling, if you have a fault on your line and you phone BT, they'll tell you to naff off

Well that's the understanding I came to, it's probably wrong

I found a diagram to help confuse you more
http://www.ofcom.org.uk/static/archive/oftel/publications/broadband/dsl_facts/LLUbackground.htm

Sky both fully unbundle the line onto thier own network and operate Wholesale Line Rental (WLR) if you just want to pay your line rental to Sky. You can also get broadband with Sky but still be on a BT Wholesale product (Sky Connect).

In all instances, if a fault develops with the cable back to your property, BT Openreach will repair the cable. Sky will have it's own hardware within the exchanges that will maintained solely by Sky.