I recently got my self Package 3 through BT, and i am far from happy. For some reason the connection duration is very random, i can be browsing sites to playing games and then the next thing no connection, but all the lights on the hub are solid. I only get a connection back if i reset my HomeHub and disable/enable my ethernet card. I t ried BT, the nice indian woman said she will send out a new hub(which i don't think is the problem). Anyone else had this problem or could offer some advice?