BT Speedtest issues

[TW]Fox · 22 Jan 2010 at 00:08

Hi guys,

Speedtest normally works for me. Yet today..

Performance Tester is unable to run the speed test for your telephone number:xxxxxxxxxxx. Please check that it is the correct telephone number for your service. Did you follow all the instructions given on the website, before initiating the speed test

Whats wrong here?

Rroff · 22 Jan 2010 at 00:14

They've had some issues with it lately where it was returning speed test results in the 100s of gig/s lol so might be in the middle of fixing it.

timmymeuk1 · 22 Jan 2010 at 01:09

beat this lol

kkbigal · 22 Jan 2010 at 02:47

I've been experiencing pretty much the same thing - had speeds fluctuating from 4mbps to 86kbps (and yes, I had it break and start reporting lne speeds of zillions of gigabits too

)

Word of advice - apparently the speedtester only records the LAST test that you did and doesn't store historical data. Make sure you have a really crappy score before you contact BT

Rroff · 22 Jan 2010 at 16:07

I'm getting:

The Performance Tester is currently unable to run a speed test for your broadband connection. Please try again shortly, however if this problem persists, raise the issue with your service provider.

I'm on a BT connection

Azuse05 · 22 Jan 2010 at 18:04

Small file transfers arn't that accurate at any rate, you'd find shifting a fixed size (larger) file a better indication of your line speed. Thinkbroadband have several here http://www.thinkbroadband.com/download.html

Sp00n · 22 Jan 2010 at 18:21

speedtester has never work for me, its very annoying when I want to find out what IP profile I'm on to winge @ Be

Rroff · 22 Jan 2010 at 18:31

You won't have an IP profile on Be.

Sp00n · 22 Jan 2010 at 18:34

That'll be why then, still... it should work up to a point though right?

Caged · 22 Jan 2010 at 19:41

No, the BT tester only works on connections which use the BT network.

Azuse05 · 22 Jan 2010 at 20:10

Oh idk, it doesn't seem to work for anyone