BT v Virgin

Sliver

Sliver

Sliver

Soldato
Joined
27 Dec 2011
Posts
10,920
Location
Darlington
So I've been a BT customer for many years. TV, mobile and internet. Initially I was pleased as everything worked and my internet speed was around 70M. In the last couple of years though I've had numerous problems and a slow down in my internet. Add to this Bt's relentless price increases for a poorer service, I decided enough was enough. This morning I called Virgin and made what I think was a great deal. 200M broadband, better on demand TV with more channels than BT and a better deal on my mobile, for the same price I was paying BT.

I can't wait for the guy to come and install it in 30 days time.

I'm interested to hear from anyone who has had both services and how they compare, or indeed anyone who is on Virgin and how you rate them.
 
ChrisD. said:
Have you researched Virgin Media congestion in your area? Pray you are unaffected.
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Yes. Everything looks fine. I've been promised speeds of up to 200M with a 14 day money back guarantee if I feel the service is not as promised. The guy on the phone did a line test and told me everything was great.
 
dalehitchy1 said:
If you want decent upload speeds stick with BT. I'm on 150mb download with virgin and my upload is around 1-2mb/s
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Like I said in my opening post, BT are not providing the service they promised when I signed up. I expected they would improve over time but after several years they have got worse. So after researching Virgin on the net and speaking to them on the phone and also persuading them to knock the price down by £12 per month (which was cool of them to do) I decided to switch. I'm aware that when they say 200M download speeds, that is a maximum and in reality the speed will be less. BT do the same trick. Still, Virgin will be much quicker than what I have now.

In the highly unlikely event everything goes pear shaped, I can always switch back.
 
peterwalkley said:
Been on Virgin (formerly NTL) for 16 years now. Its been pretty much rock solid over that time - I can't remember the last time I had any sort of outage. Just ran a speedtest now (6pm) and getting 214.67meg download / 12.18 meg upload - which is better than promised on my package.

Agree with comments above: the Tivo menu is frustratingly slow, but we are watch less TV these days and more streaming via Amazon fire.
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Good to hear. Makes me feel confident in my decision to change providers.
 
Glanza said:
Virgin when not in a congestion area is great, since they fixed mine before Christmas been on average 26mbps download no matter the time of day.
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So that's what, 3.5 MB per second?

I know I started this thread by saying I'm switching from BT to Virgin, however I was getting about 69MBps with BT. Surely, you would want to do the opposite to me and switch to BT?

Have I missed something? (Due sense of impending fear and dread beckons ):o
 
Sorry, I saw 26 as the figure from post 28, didn't realised the number quoted in another must have missed the one with 69 figure.
 
Rainmaker said:
Na I think it was Glanza who has mis-written the Mbps/MBps differences tbf. He said '26mbps' since VM fixed the network. I'd wager a tenner he meant 26MB/sec (i.e. 208Mbps on a 200 meg package). Therefore you don't need to worry. As I said in a post above when I replied to you Sliver, I also get a sold 26-27 MB/sec from VM no matter what time of day or night. That's over wifi too.

You got 69Mbps from BT, note the small 'b'.
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Cheers. I thought there was something rotten in Denmark when I was challenged by him on my poor maths. :)
 
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