Associate
I know that broadband is a contended service but does anyone think that the following tolerances are a bit on the low side?
As I am currently on a 1 Mb service then my connection speed can go down to as low as 200 Kb before BT would class this as a fault
If this happened then I would only be getting 20% of the speed that I am paying for but I must admit that my connection speed has never gone to below 900 Kb.
However, with increasing speeds becoming available with the launch of Max DSL (and the scrapping of the 50:1 home and 20:1 business contention ratios) does anyone know at what tolerance level you can now go down to before BT will call it a fault?
I am soon going to be on Max DSL and so I was wondering!
BT would regard the speed ranges shown below as normal service:
For 250kbps End Users speeds between 50 - 250kbps.
For 500kbps End Users speeds between 100 - 500kbps.
For 1000kbps End Users speeds between 200 - 1000kbps.
For 2000kbps End Users speeds between 400 - 2000kbps.
As I am currently on a 1 Mb service then my connection speed can go down to as low as 200 Kb before BT would class this as a fault
If this happened then I would only be getting 20% of the speed that I am paying for but I must admit that my connection speed has never gone to below 900 Kb.
However, with increasing speeds becoming available with the launch of Max DSL (and the scrapping of the 50:1 home and 20:1 business contention ratios) does anyone know at what tolerance level you can now go down to before BT will call it a fault?
I am soon going to be on Max DSL and so I was wondering!