BT wireless client retaining IP?

[neil_g]

basically we have a mobile user with an XP SP3 laptop, they have BT internet at home and have the BT wireless client installed (i know, we did uninstall it but BT keep telling them to reinstall when they cannot connect to their home wireless).

anyway, it seems to retain the home wireless IP address even though the adapter is set to DHCP? this causes no amount of problems when they come into the office and try to connect to the wireless.

anyone come across this before?

 

[neil_g]

it doesnt conflict with our DHCP range..

for example if our DHCP range was 10.10.2.0 the client was using a 10.10.1.0 address. it does happen to use an address our servers sit on it just happens to miss any active IPs.

but that still doesnt explain why even with DHCP enabled on the laptop it does not pick up an address when it connects to our wireless..??