BTHome Hub 5 - restarts when data heavy webpage/ youtube is open

I have BT Infinity 70meg. I think the Homehub 4's are restricted or where for copper adsl? I might be wrong though.

Yep tried factory defaulting.
 
They are going to call me back on Tuesday and monitor my line for the next 48 hours. Speedtest today showed 20meg when I am on 60/70 usually. Hasn't dropped so far today. But that could easily change.
 
Still having the same issue - BT are saying its not them, ive replaced all filters and my home powerline plugs - do you think its the router?
 
Looks like I had several dodgy powerline plugs. got some new ones today and seems to have gone away so far. will see if it comes back
 
Okay so it seems powerlines arent the issue my laptop works fine on them.

I ran speedtest wholesale bt and it is resetting or dropping connection when it gets to the upload stage. I Guess my onboard realtek ethernet is buggered ?
 
tried new ethernet card which came today. same issue. so odd!

Wifi works fine and never drops the connection. getting full speed.
 
okay - so putting it in the test socket eradicates the problem. - Very odd. BT engineer going to call me. wonder what they will do?
 
I have a couple of ethernet ports dotted around the house, its a new build. but not phone line from what I can see - unless its the same thing
 
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