BTINFINITY

Zillio · 12 Jul 2010 at 20:53

Got BtInfinity installed today, modem is synced at 38.5k and the profile is at the same according to BTspeedtest but I can only get max download rate of 17.5K what's going on with that? is the connection throttled?

Locky · 12 Jul 2010 at 21:28

No, just that BT's network can't handle the bandwidth requirements.

Zillio · 12 Jul 2010 at 21:45

oh that would suck I hope it improves. Output from the BTspeedtest below.

Test1 comprises of two tests

1. Best Effort Test: -provides background information.

Download Speed
14995 Kbps

0 Kbps 38717 Kbps
Max Achievable Speed

> Download speedachieved during the test was - 14995 Kbps
For your connection, the acceptable range of speedsis 12000-38717 Kbps .
Additional Information:
IP Profile for your line is -38717 Kbps

2. Upstream Test: -provides background information.

Upload Speed
7778 Kbps

0 Kbps 10000 Kbps
Max Achievable Speed

>Upload speed achieved during the test was - 7778 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 10000 Kbps

Well Splattered · 12 Jul 2010 at 22:04

Whats your ping like to www.bbc.co.uk?

Zillio · 12 Jul 2010 at 22:22

Rroff · 12 Jul 2010 at 22:26

Are you using wireless?

On some setups things like MTU, RWIN, etc. can have an effect once you get past 10MBit/s.

Zillio · 12 Jul 2010 at 22:37

main PC running off Homeplug network running at 60Mbit/s but also performed a speed test using PC directly conected to the router, result is the same.

Rroff · 12 Jul 2010 at 22:43

If its like ADSL when first installed it will take a couple of days to find the stable sync and the speed profile is 1-2 days lagged behind that in catching up so you could be looking at a week or so til it gets upto full speed - if its is like the ADSL implementation.

blueacid · 13 Jul 2010 at 01:07

Rroff said:
If its like ADSL when first installed it will take a couple of days to find the stable sync and the speed profile is 1-2 days lagged behind that in catching up so you could be looking at a week or so til it gets upto full speed - if its is like the ADSL implementation.

True - but his IP Profile is ~38mbit. Therefore, chances are if it's going slower than that it's either internal network (apparently not!), or a contention issue further away from the phone line / house.