just a quick question I installed a new hob for my sister last week all working fine until the weekend when one of the rings doesn’t seem to work, she has spoken to the shop about a replacement however they are refusing to do anything because it was not fitted by a qualified engineer. Is there such a law I have never heard of this before and have installed many built in units.
Built in hobs
- Thread starter ben12321
- Start date
Well they actually rang me today about how installed i installed it they were going on about phase 3 installations which means commercial installations explained it was domestic and not phase 3 did some research on what that meant and they are refunding me sister and told her to dispose of the hob. Told her only 1 ring gone use it till it dies. Thanks for your advice guys