Built under oven wont fit!

[R.O.S.S.I]

Having a bit of a nightmare here. We bought a built under AEG double oven and matching 4 burner AEG hob from AO to go in our kitchen.

Kitchen fitter has been and fitted the units all fine and gas man came to connect the hob up to gas but the electrician has just been today to wire the oven in and fit it but he is saying it wont fit in fully.

It fits in width ways but he is saying the pipework coming down from the hob is getting in the way of it being pushed in fully.

I thought ovens had clearances at the top to allow for hob pipework? Or is it just a case of the gas man putting in bulky pipework?

I know this post is pretty useless without a picture but I thought it was pretty common place to have a built under oven and a hob above it? All the ovens look a fairly standard size and my worktop is 38mm deep so isn't a thin one.

Have i drastically overlooked something or do you think there will be an easy fix?

 

[R.O.S.S.I]

I thought the tops of the ovens were slightly lower to compensate for the connection to the hob too.

This is the oven in question....

I won't know until I get there tonight to see as I couldn't quite picture it in my head what he was saying was wrong.

The gas pipes run along the floor directly behind the oven and you can on this picture where the gas pipe comes up for the hob just to the right of the white arrow.

 

[R.O.S.S.I]

The hob is an AEG HG654440SM, it sits in the worktop by 30mm according to this graphic. Worktops are 38mm thick so should be enough room still underneath.

Getting stressed out by all of this now and I know its pretty hard to offer advice without a picture or see what is exactly happening!

 

[R.O.S.S.I]

Arrrrggghhhh, so I guess this is going to end up costing me more money now as the plumber has been and connected the hob and commissioned it already. But now i'll need to get someone to come back to disconnect it, rejig the pipework and reconnect it?

Balls. Thought I'd got past all the problems!

 

[R.O.S.S.I]

Are you sure you have the right oven? On AO's site the DE4013021M says it's a built in oven, not built under. "Please note this appliance will not fit under a worktop."

I did think that at first but it's this one...

http://ao.com/product/NC4013021M-AEG-COMPETENCE-Electric-Double-Oven-Stainless-Steel-30207.aspx

The NC4013021M which is built under. Had the electrician double check the model number and relay it to me over the phone and it is that one that is there.

After reading some of the questions on the AO site about that oven it says it should come with feet but the electrician said there were no feet with it, hes not convinced that it would help matters anyway.

 

[R.O.S.S.I]

The oven was on site and was open (still had the protective cover over it) as the kitchen fitter had fitted the little rails on the side of the units that the cooker slides on to that came with it.

Still confused as to why the AO website says it should come with feet in the questions and answers section though.

Just spoke to the sparky again and he said that its the back right part at the top that is causing an obstruction, presumably where the gas pipe comes up the back and bends around to go to the hob.

I'll get a couple of pictures when I go up shortly.
Hopefully its not going to be a massive ball ache to get it right.

Don't particularly want to get the same plumber back now either as he is in a bit of a dispute about some money for some other work he has done at my house which the builder has said he didn't ask him to do but he has done it and I've got a funny feeling he's going to try to get me to stump up for it!

One nightmare after another, was a fairly stress free process until just recently.

 

[R.O.S.S.I]

that oven does not go under a worktop and u will have a hell of a job making it fit.. get the right oven or fot the oven you have into the correct cabinet

Can you please throw some info my way to substantiate that claim?
http://ao.com/product/NC4013021M-AEG-COMPETENCE-Electric-Double-Oven-Stainless-Steel-30207.aspx
This is the oven, which clearly says it is a built under oven.

 

[R.O.S.S.I]

Here's pics of the connections. Got a different plumber coming around tomorrow to have a look and to change some of the 90 degree turns so they are a bit shorter.

Its that bend that is blocking it from going in.

 

[R.O.S.S.I]

Not sure what the width of the worktop has to do with this? The worktop i have is 60cm wide and is 38mm deep (thick). The units I have are 560mm deep with a built in void at the back.

 

[R.O.S.S.I]

Yeah looking at your pictures the gas fitter could have done a much tighter job with that gas pipe. A 15mmx1/2" female compression off the hob connection to copper, swung to the left tight up to the worktop would save lots of space, and allow your oven to fit.

That's where we got to when we were there earlier with the builder who's overseeing the project, we can't understand why he didn't bother checking the oven when he was there doing it to make sure.

Got a different plumber coming tomorrow night to hopefully sort it out.

 

[R.O.S.S.I]

I used the worktop to gauge how far away the pipework must be.

If the cooker is 55cm deep, then it leaves 5cm before it is touching the back wall surely?

Within that 5cm you have your pipework. I understand you are hitting the elbow from the Hob first, but once that is rectified wont the pipework at the bottom stop you going further again?

The oven doesn't sit on the floor directly, it sits on those rails at the bottom which are just about clear of the bulge at the bottom of the pipework. It looks like it should all just about fit in........i hope!

 

[R.O.S.S.I]

Yeh, I clocked that but it looks as though it should just about squeeze in. Will just have to wait and see I guess. The plumber might be able to bend them back so they sit a bit more flush with the wall if it doesnt quite fit. Either way it will be VERY tight, haha.

 

[R.O.S.S.I]

Having read some shiz online the "advisers" say its for under installation but given the design of the back and the height i cant see how thats so unless you only use it with an induction style top plate . Did it come with legs as i can see no mention of legs in the official manual but once again the adviser says it has legs

Nope no legs came with it, just the rails.

Pictures of the NC and DC look exactly the same from what I can see! Just phoned AEG and he said it is the right unit and the recess on it is that shallow dip at the back!

 

[R.O.S.S.I]

Bah, plumber got stuck on a job till late so couldnt make it round tonight. Tomorrow night he is calling, hopefully get it sorted then!