Cabling Query

t2na · 22 May 2024 at 10:03

I'm hoping someone has some experience with this or can offer some advice on what might be possible!

We have two internet lines running into our house - one comes in at the front of the house and is exclusively used for the downstairs office. This is a 10mb line so only really works for a single person to WFH.

The second internet line comes in at the top back of the house into the second study - and this line is used for the upstairs office as well as providing internet for the rest of the house. This line is 40mb.

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We're now thinking that we want to essentially 'swap' these. One reason is to provide better coverage across the whole house that we should use the downstairs point as the 'quicker' 40mb line and the second reason is that I use the downstairs study as a WFH office and where I play games and I'd rather have the 40mb line than the 10mb line...

Is this something that only an OpenReach engineer can do? I can see the unit out of the front of the house and I can see the two cables running from it (one that leads to the top/back of the house around the side and the other running straight into the office).

SpellowHouse · 2 Jun 2024 at 05:46

I have to ask - why are they different speeds?

AlphariusOmegan · 2 Jun 2024 at 09:52

it would probably be easier and cheaper to swap the internal cables. if you try to move the external cables avoiding an OR engineer you can be sure BT won't fix any future issues their side of the demarc without charging you

t2na · 2 Jun 2024 at 12:00

SpellowHouse said:
I have to ask - why are they different speeds?

It's a strange one - we had assumed when we had the second line installed it would also be as slow at 10mb but the Open Reach engineer connected us to a different exchange than the existing connection so that's the speed difference.

SpellowHouse · 2 Jun 2024 at 13:24

t2na said:
It's a strange one - we had assumed when we had the second line installed it would also be as slow at 10mb but the Open Reach engineer connected us to a different exchange than the existing connection so that's the speed difference.

It might be worth talking to them. You could perhaps swap the slow line over to the new exchange, then you have both of them running at 40mbps.

t2na · 2 Jun 2024 at 14:50

SpellowHouse said:
It might be worth talking to them. You could perhaps swap the slow line over to the new exchange, then you have both of them running at 40mbps.

Yeah, good idea, thank you. I think I'll explore that first - then if I don't have any luck I'll look at the suggestion from @AlphariusOmegan and sort out the internal lines!