Calling ADSL Max Guru's!!

[paul1980]

Hi,

Just a quick post to ask for some advice. I joined a new ISP last week and my ADSL max came live on Tuesday 18th July. So I am now on day 7. (I migrated from a 1MB connection)

Firstly my setup: I have an ADSL faceplate instead of the BT faceplate and I am running CAT5 to my Netgear DG834 router. (Line stats are the same at the master socket so no wiring problems)

Ok heres my problem. Mainly in the evenings while gaming I am getting disconnections, now I reckon this is down to an extremely low Downstream SNR. My downstream stats at this precise moment are as follows:

Connection Speed: 4032 kbps
Line Attenuation: 57 db
Noise Margin: 2 db

Now I am pretty sure the low SNR is what is causing the drop outs. Surely ADSL Max should be starting to connect at a lower Line speed in order to up my SNR?

Is there anything I should be doing or that can be done?

Cheers

 

[Phil99]

Nothing you can really with your equipment really...best off getting in contact with your ISP and ask them to turn the SNR target margin up a bit which should help with the stability but would also lower the speed a bit. Other solution is interleaving, but that pushes your latency up a bit (in to the mid 30s usually) so might not be ideal for gaming.