Associate
- Joined
- 13 May 2004
- Posts
- 270
- Location
- Gloucester
Hi,
I recently had to RMA my Ultima Viper system to OcUK because of a faulty power supply. I got it back and then had to RMA it again because it seems that when the power supply went, it took the graphics card out with it.
So I've had it back for a couple of weeks now, but it won't boot past the Windows 7 password screen when any GFX drivers are installed. I tried posting in my original RMA thread in the Customer Service forums, but I have not had a response for nearly two weeks! I can get into Windows in safe mode fine and, if no GFX drivers are installed, then I can get into Windows normally. The card is an NVIDIA GTX 480.
Somebody on another forum suggested trying to run Windows using 16-colour mode instead of 32-colour mode, but this didn't appear to work. Also, another person suggested trying both ports on the GFX card, which I did. Still, this did not work.
Here is a cut and paste of my post from the original thread:
'It gets to the Windows 7 log-in screen, lets you put in your password and then looks as if it is going to continue; then it freezes. Sometimes the screen will go dark as if it is about to display the desktop, but it never quite makes it. More often though, the freeze happens when the whole screen is still the turquoise colour. The little circle icon stops spinning and the system becomes totallly unresponsive, forcing me to do a hard reset.
Hope we can get this sorted. Having to run an old Vista machine isn't much fun! I want my baby working properly again...'
Can anyone give me an idea on how to sort this out? I don't mind having to do a format, but I am wondering if there are any other things that I can try first...
I recently had to RMA my Ultima Viper system to OcUK because of a faulty power supply. I got it back and then had to RMA it again because it seems that when the power supply went, it took the graphics card out with it.
So I've had it back for a couple of weeks now, but it won't boot past the Windows 7 password screen when any GFX drivers are installed. I tried posting in my original RMA thread in the Customer Service forums, but I have not had a response for nearly two weeks! I can get into Windows in safe mode fine and, if no GFX drivers are installed, then I can get into Windows normally. The card is an NVIDIA GTX 480.
Somebody on another forum suggested trying to run Windows using 16-colour mode instead of 32-colour mode, but this didn't appear to work. Also, another person suggested trying both ports on the GFX card, which I did. Still, this did not work.
Here is a cut and paste of my post from the original thread:
'It gets to the Windows 7 log-in screen, lets you put in your password and then looks as if it is going to continue; then it freezes. Sometimes the screen will go dark as if it is about to display the desktop, but it never quite makes it. More often though, the freeze happens when the whole screen is still the turquoise colour. The little circle icon stops spinning and the system becomes totallly unresponsive, forcing me to do a hard reset.
Hope we can get this sorted. Having to run an old Vista machine isn't much fun! I want my baby working properly again...'
Can anyone give me an idea on how to sort this out? I don't mind having to do a format, but I am wondering if there are any other things that I can try first...
